Ratings for Dr. Craig Young
There is nothing different than other dentistry offices. I am very disappointed. Services very expensive. Insurance provider said that they charged me 4 times more than industry standards. Indeed the receptionist is rude. I contacted back to cancel future appointment with them and the receptionist didn't bother to ask "why" or "sorry to see you go". I am really sad that I spent so much money on "so called 2 hours appointment" and the expensive x-rays that were above average cost. Also, they don't follow the 2018 Alberta fee guidelines, so expect to pay more from your own packet.
I have been a patient of Dr. Craig Young's for 20 plus years. I have had everything from routine dental work done through to extensive dental treatment (inlays and a veneer). I value his attention to detail, his extensive (and current) knowledge and his commitment to continuous career development. He sets the bar so high that I have always and will continue to recommended him to all my friends and family. I trust him, and he has a kind nature that listens to your concerns and takes a 'whole health' approach to your care. I have seen Jas for my dental hygiene appointments and she is also an experienced, skilled and knowledgeable Hygienist that you can trust.
I had an appointment yesterday with Dr. Craig Young. He is and has been my dentist for many years. He arrived promptly, was interested in how I was doing, validated, asked questions, maintained eye-contact and focused on the discussion of the task at hand. He ensured my comfort, listened to my concerns and accommodated his approach to reflect same. He was encouraging, validating and understanding over an emotional toll TMJ issues have given. Excellent appointment completed by a skilled, knowledgeable and kind Dentist with lovely young staff. Job well done!
I found out Doctor Young was very active and volunteers with Kids Dentistry However when I phoned for an appointment I was told my only option was to have an initial 2 hour appointment. I have recent x-rays and a complete dental history. All I needed was an initial consult for some expensive dental work that might have brought 1000's to his practice. I don't need a 2 hour appointment nor do I have the time. Beware folks we have a dentist that doesn't think outside of the box bringing into question how innovative or flexible he might be.
Craig is a great dentist and has overall concern for patients overall health. He has excellent mannerism and is very caring. Fees are on the high side and no direct billing. The hygienists are barbaric and not to my liking. The office staff is rude and unapproachable - I can't understand why such a good dentist has such rude staff.
I've been seeing Dr. Young since for as long as I can remember and has taken great care of myslef and my family. This care also extends beyond what you'd expect from a dentist. After months of seeing our family doctor (without any success) about some symptoms our daughter was experiencing, he was able to pinpoint these to a possible food sensitivity. We sought treatment through a naturopath doctor and her syptoms were gone in a couple of weeks. I can't say enough about how caring Dr. Young and the hygienists are! However my only complaint is that in recent years, I have found the front staff to be very cold and at times even condesending(hence the low rating in that area). I have been trying to "suck it up" as seeing Dr. Young is well worth it, but it would be a shame for him to lose patients due having bad experiences with the front staff. Hopefully with enough complaints, Dr. Young will be able to fix this, then it would be 5 stars aross the board!
Very poor office staff. If you ask a question you are bothering them. Very cold reception and very poor communications at the front desk. The dentist and his assistants dodnt match the unfriendly office staff he has had working for him for years. Dodnt bother trying to make an appointment. If you ask for a certian date you will not get it. All power and control front desk workers. Not at all trying to meet the needs of the customer. Find a different dentist office to go to where you are respected. You will not get it here.
Dr. Craig Young 's Credentials
Accepting New Patients
Yes, this doctor is accepting new patients
Areas of Expertise
Awards & Recognitions
Publications & Research