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Ratings for Dr. Roula Kapetanos-Panas

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

IMPT: READ BEFORE VISITING. There are plenty of qualified dentists in Syosset. The real difference comes in the support staff and how they treat new patients. I reached out for an initial visit and spoke with by far the rudest and most arrogant receptionist I have ever encountered. Not only did she talk down to me the entire time, she argued with every little statement or response I made, and refused to be cooperative in any meaningful way. She liked to add, “I’ve been in this business a long time” with every response she made. I have never been so disgusted and offended by a medical secretary in my life. The perpetual condescending tone, the offensive quips and jabs at my “knowledge of dentistry,” and non-stop sighing are a new low for me. If Dr. Roula Kapetanos Panas is reading this, I want you to know that you lost a customer and a patient all due to the arrogance and rude behavior of your secretary Susan. I advise you either fire her or put her on notice. Ridiculous experience. I’m taking my business elsewhere.

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flag | Submitted March 24, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr.K. is extremely caring and gentle. She made me feel comfortable and relaxed.

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flag | Submitted February 2, 2011

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Dr. Roula Kapetanos-Panas's Credentials


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Biography

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Education

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
  • BCBS Massachusetts


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