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Ratings for Dr. Andrea Basile

,
5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Breast augmentation was something that I had been thinking about since my third daughter was born 19 years ago. But as a stay at home mom/wife, it just never seemed to be “the right time”. I waited, patiently, until at last the timing was right! I did a lot of research and talked to many people. Dr. Basile was one of three Plastic Surgeons that I met with before making my final decision. From my initial consultation, I knew that I had found my plastic surgeon. Dr. Basile and his entire staff are nothing short of exceptional. First impressions are everything… when I arrived at the office, which by the way, was beautiful, clean and smelled AMAZING, I was greeted by Ashley, the patient care coordinator. She immediately made me feel comfortable with her welcoming smile. She put me in a consultation room where we talked for a bit and then she said Dr. Basile would be right in… and I don’t think I even waited five minutes to see him. The time everyone took with me was amazing, I never once felt rushed. Dr. Basile is a highly skilled surgeon with a good eye. I had done my research and when I went to my appointment I knew EXACTLY what I wanted. He listened as I explained, in detail, what I hoped my end result would be, then he offered his suggestions on what he thought would give me the best results. At my pre-op appointment he thoroughly explained the procedure and technique. Went through all of the medications and recovery, discussed any questions I had, and again, went through all of my “wish photos” that I showed him. From the time I had my consultation until now I called (or emailed) several times, I had a gazillion questions and Ashley was always patient, kind, courteous and professional. She ALWAYS made me feel like there was no silly question and regardless of how busy she was, I felt as if she was my very own personal patient coordinator, like I was their only patient. Finally - SURGERY DAY! I arrived at the surgery center at 6:30am. Feeling nothing more than excited! Dr. Basile came in, drew on my chest with a marker, and asked me again if I had any questions. Enter Operating Room, (ok, NOW maybe I’m feeling nervous) sleepy time, Dr. Basile “working his magic”, wake up, feel fine, go home. Took meds as prescribed. Saw Dr. Basile first thing the next morning. The meds made me sick, (which is typical for me) but as far as pain, I really didn’t have any. I also didn’t have ANY bruising, not at all. I followed Dr.’s orders exactly as they were given to me. I had a “slight” complication, which was absolutely NO FAULT of Dr. Basile or the surgery center, (it was something that would have happened regardless of who my surgeon was) Dr. Basile handled it in a way that eased my mind. He’s not a “wait and see” doctor, when I called to say something was wrong, he had me in his office that day, even though I had just seen him 2 days prior. I saw him every few days for the next 2 weeks, then once a week for 2 months after that. I am now a little over 6 months post up, doing great and have very minimal scars already, and they will still continue to heal. I’m beyond happy with my results. I could go on and on, but the bottom line is Dr. Basile gave me exactly what I asked for. My Experience with Dr. Basile and his staff was exceptional. I highly recommend Basile Plastic Surgery.

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flag | Submitted April 25, 2018

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Aetna


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