Ratings for Dr. Nicole Jones
The reception staff are not helpful and useless. My daughter had x-rays a month ago and every time she called the staff to see if they have her results they kept saying they did not have them. My daughter had to have them faxed over three times. You would think the staff would be helpful and call to have them faxed. No they don't you have to take care of yourself and your own health care because these receptionists don't know what they are doing. Now my daughter keeps calling to find out what is on the x-rays. She keeps getting the doctor hasn't looked at them yet. So this is now the next challenge with these receptionist is trying to get someone to read the results. The staff is not helpful at all and they do not try to even go out of their way to assist you. Dr. Jones we love her and she is great but it is hard to get through to her because of the staff.
Dr. Jones has been my family doctor for over 8 yeaars, she is very attentive and thorough, I am very thankful to Dr Jones on the treatment of my daughter who was diagnosed with a life threatening condition some three years ago, she was very thorough in conducting the appropriate tests and referrals for her, resulting in the urgent care she required. Dr. Jones also followed-up with me from time to time on how she was progressing with her long term treatment and care. My extended family has also become patients of hers as well. She is an EXCELLENT DOCTOR, WE LOVE HER! As for the staff, a bit of customer service training would help.
Staff at Dr Jones office is useless.You leave a message they do not respond half of the time. Dr Jones availability is very limited. When you go there you got to wait hours and hours but if your late by 5 minutes you have to re book your appointment
I have been with Dr. Jones for 10 years and I love her! She is attentive and amazing with my kids, they love seeing her. She is supportive, friendly and comforting. I feel like I can talk to her about anything. I have never had an issue with her personally or professionally. The only complaint I would have is with the receptionists at the office, I cringe every time I have to call there, they are rude and always talk down to me. Dr. Jones - Incredible! Receptionists - absolutely horrible.
Dealt with Dr. Jones on many occasions and all of my experiences seemed to have been ok except for the time I had a serious complication with a pregnany and she was unable to diagnose it! Would NEVER see this doctor again Hard to get an appointment with her to due to her limited availability. We once had to see the nurse practitioner for an allergic reaction and she brushed it off saying it wasn't anything serious.
Is never even available so how can anyone really see her hnless you dont have a job and can see her between 10 am and 3 pm. Useless and doesnt feel like shes knows what shes talking about. She doesnt even listen to what youre saying. Need to find a new doctor ASAP
I just came across this site while doing a search to get the phone number (again) for the office. I did not intend to leave a review. However, after reading the 1 page of comments I thought I would do a review. I have been with her for more than 5 years. She, herself, is attentive, professional, and has been proven to be knowledgeable with the care provided to me. In terms of the support staff, I have always found them wanting. Nicole however has been a solid professional. No complaints here whatsoever. If fact, it is hard to reconcile the limited critiques below with my experiences.
Dr. Nicole Jones's Credentials
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Awards & Recognitions
Publications & Research