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Ratings for Dr. Sean C. Lai

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

What a frustrating experience! First his office staff said they would email me my records and test results. I asked Jenny three times and I never got them. I had to go straight to the pathologist who called me back immediately and answered my questions. Dr Lai made me crazy too. He didn't listen to what I was saying. He misinterpreted what I said. He was short tempered and lectured me on "herbs". He never returned my phone call when I had questions. I will never again let a hospital assign a specialist for me. Ugh! Horrible experience.

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flag | Submitted December 1, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

very nice staff. doctor is great, he answered all my questions, took his time with me. the office may be backed up and waiting time may be extended but its due to the time the doctor spends with his patients. I highly recommend him.

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flag | Submitted May 16, 2013

5
Staff
1
Punctuality
3
Helpfulness
5
Knowledge

This doctor is always LATE, up to 2 hours late in arriving at the office. He doesn't seem to care that his patients' time is valuable. On the other hand, Dr. Lai is a good listener and is very thorough when seeing his patients. He does not rush through time he spends with patients. He tends to over order tests (tests not really needed) and over medicate. He is not open to his patients using more natural or herbal preparations, but goes for the pharmaceuticals approach instead. Beware of over medication and the side effects of some of the drugs he prescribes.

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flag | Submitted February 8, 2013

1
Staff
1
Punctuality
2
Helpfulness
3
Knowledge

Averagely 2 hour waiting time, no joking, and staff never tells the truth why it's so much delayed. Staff is extremely rude if you are not happy about the delay, and they even want you to pay the office visit before seeing the doctor!

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flag | Submitted August 1, 2011

1
Staff
1
Punctuality
2
Helpfulness
3
Knowledge

Terrible staff and policies. Always late, and after letting us wait for 2 hours, they ask for upfront money (although we have insurance) threatening that we would not see the Dr otherwise. Sleezeball tactics. We never missed a bill ever!

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flag | Submitted July 27, 2011

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

This doctor is very caring and helpful. He listened to me and helped me with my problem. His staff is always very kind and helpful. I love that this office accommodates my work schedule and always fits me in even after hours if I need to see the doctor urgently.

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flag | Submitted December 1, 2010

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Dr. Sean C. Lai's Credentials


Facility Affiliations


Accepting New Patients

Yes, this doctor is accepting new patients


Biography

Dr. Sean Lai, MD is a top-rated gastroenterologist located in Santa Monica, CA. Double board certified in gastroenterology and internal medicine, Dr. Lai brings over two decades of experienced in providing diagnostic services, treatment and disease management of issues involving the esophagus, stomach, small intestine, colon and rectum, pancreas, gallbladder, bile ducts and liver. In addition to his technical skill, Dr. Lai is appreciated by patients for his willingness to answer questions and explain test results in user-friendly language. He is an expert in performing a wide-range of advanced procedures including: colonoscopies, EGD (esophagogastroduodenoscopy), liver biopsies, ERCP (endoscopic retrograde cholangiopancreatography), esophageal dilation and PEG (percutaneous endoscopic gastrostomy) used to administer nutrition and medicine directly to the stomach for patients who have difficulty swallowing. Dr. Lai also has extensive experience in using pill capsule endoscopy to diagnose and manage inflammatory bowel disease. This cutting-edge technique obtains internal imaging of the small intestine through a tiny camera inside an enclosed capsule. In addition to treating patients in his private practice, Dr. Lai serves as a clinical assistant professor teaching endoscopy to gastroenterology fellows at the GI Clinic of UCLA/VA Medical Center in Los Angeles and UCLA/Harbor General Hospital in Carson, CA. Dr. Lai graduated from the prestigious California University of Technology with a Bachelor of Science degree in electrical engineering. He went on to earn his medical degree from the University of Washington in Seattle, followed by a two-year residency in internal medicine and a three-year fellowship in Gastroenterology at the UCLA affiliated Veteran Affairs Medical Center in Los Angeles.


Languages

  • English
  • Chinese
  • Mandarin

Education

  • University Of Washington School Of Medicine (Grad. 1976)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
CIGNA
Tricare
United Healthcare


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