Ratings for Dr. Carol Story
I have been seeing Dr. Story ever since she took over my retired GP's practice. She is condescending, cold and unhelpful. The front desk staff are cold, after going to this office for more than eighteen years, they still ask for my name as if they had never seen me before. One woman in particular is incredibly rude. The only reason I continue going there is that it is difficult to find another GP accepting new patients. Thank god I am relatively healthy, I wouldn't count on Dr. Story if I had a serious illness.
Useless doctor that never gives good medical advice. Does not really listen and makes you feel like you are wasting her time. The only good thing is that you don't have to wait long because no one is ever in the waiting room now that she took over for my retired GP. I'm guessing patients have moved or just don't bother coming because she is useless!
I am a relatively new patient (over the past year) of Dr. Story's and have found her to be very good. As a new patient she took the time to get to know me, perform a physical and determined the appropriate tests to obtain a base line of my general health. More recently she has helped me through a cancer scare in a supportive and caring manner. I would definitely recommend her to family and friends
She is always late, and always dismissive. She has almost always been my doctor, and has the mentality of "one problem per visit" however refilling a prescription takes five seconds and you still have time to talk about my other problems! Front staff is rude on the phone and in person. I am getting very frustrated every time I visit Dr. Story, and I am now looking for a new doctor. She seems like she is only there to get a paycheque and she can not answer simple medical questions. I'd rather go to a walk in clinic.
I was totally shocked when she told me she doesn't have time for my questions relating to my health, and I should just get used to the pain I was having. It's almost like you have to prove you are really sick until she'd believe you and do something for you. What is her problem? Terrible doctor.
I honestly can't tell whether Dr. Story is incompetent or just lazy. I assume the latter since she was obviously clever enough to make it through med school. She is reluctant to do routine physical exams when they are clearly indicated and brushes off your concerns. The staff aren't friendly either. When you approach the desk, you are typically treated like a nuisance. Having said that, a friendly staff isn't crucial to a good practice; a good GP would make interacting with unfriendly staff worth the trouble. Dr. Story's lazy approach to care isn't worth the trouble. Look somewhere else.
I agree with the comments. She took over from my doctor of 25 years when she retired and it has been a bad experience every time I've seen her. She won't refer you to specialists when asked. My partner has had major problems and needs to be referred to her gynecologist but she refused as well as my request to be referred to my dermatologist which I've been seeing for 15 years. Dismissive, rude, condescending and she seems to not care about her patients with possible life threatening problems. She does not write things down so when you go to see her regarding a problem you've already seen her about she doesn't remember and admits she doesn't write things down. Her staff has called us regarding reports and when you go to see the doctor she can't find the reports. Very disappointed and I have gone elsewhere for medical assistance. The other physician my partner has consulted was very alarmed and has referred her to the proper specialist immediately. In my opinion it is time for Dr. Story to retire.
Dr. Carol Story's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research