Ratings for Dr. Jason M. Gilbert
This is my second eye exam with Dr. Gilbert and it took about a minute. He just checked each eye for a few seconds with the slit lamp after the assistant placed yellow drops in my eye. It's not as comprehensive and in-depth of an eye exam as I had in Boston when I used to live there. In the first eye exam at this office a few years ago, I was asked to wear my old glasses for my vision test. I realized I was starting to get a headache with my old prescription so I thought this second time I would not wear my glasses and get a new prescription. The assistant noted that that there was a change in my prescription. Afterwards, Dr. Gilbert tried to make me wear my old glasses again even though I told him they were broken. I didn't. He got his optician to fix the nosepieces on my old glasses but the prescription was old anyway. Why would I wear my old glasses if my eyes are in need of a new prescription? He didn't explain. I'm not going to this office anymore. The waiting room: There's a missing ceiling tile that exposes fiberglass insulation. It looks like the ceiling was leaking because there's a big stain on the carpet underneath. There's also a vent on the ceiling near the insulation. The waiting room smells moldy. It has smelled like this for at least a year.
Horrible bedside manner. He's not my usual eye doctor, but I came in because I had pain and vision problems, and needed to see a specialist. He started the exam and when I was unable to move my eyes in all of the ways he wanted, he started berating me in a way that can only be described as how a middle school football coach yells at his players. He then exclaimed, "I don't have time for this" and left the room. I overheard him tell the nurse to anesthetize me. When she let him know that I hadn't signed the consent form, he said "I don't care, do it anyway." (She didn't. Unlike him, she was kind, helpful, and professional.) I have other problems with my eyes, so I am no stranger to eye exams, and I can confidently say that this was the worst experience I have ever had with a medical professional. I don't expect everyone to always be perfectly kind and friendly, but when you're in pain and need help with a medical problem, you should expect some modicum of support or even a hint of professionalism. Dr. Gilbert is not the sort of man I would want to interact with on my best days, and is certainly not the sort of man I would want to interact with when I am sick and in pain. No worries, though. I never plan to interact with him again.
I am not sure why these other reviews are so negative. I received top notch care and am happy to have found a great opthomology practice. I think one person may have a chip on their shoulder to write such negative things. The staff were very friendly and the doctor was wonderful as well.
As a healthcare professional myself, I was appalled by Dr Gilbert's overall brusque and impatient manner. I found him lacking in empathy or caring and ultimately left before my exam was completed. This is not a physician I want caring for me!
This was a nightmare experience. I sat there for over 40 min and no one seemed to want to do their job. They seemed put out that they had patients. They were rude. It took over 2 hrs for a simple eye exam. I don't even trust their results and went to another doctor. Don't put yourself through this nightmare by going there.
My recent visit to Dr. Gilbert was (by far) the most unpleasant eye exam I have ever had. The entire experience was inexcusable. His staff was unfriendly and the bedside manners of the doctors assistant and Dr. Gilbert were deplorable! I would strongly DISCOURAGE anyone from using Dr. Gilbert in the future. I am truly in shock that I was treated so poorly!
Dr. Jason M. Gilbert's Credentials
Accepting New Patients
- University Of California, San Francisco School Of Medicine (Grad. 1985)
Areas of Expertise
Awards & Recognitions
Publications & Research