Dr. Gashi is a good doctor but she does not return phone calls. Her back-up doctor, Dr. Soros, has very bad bedside manners, is always stressed out and must not want to be a doctor because she makes you feel as though you are always inconviencing her. The office staff has terrible customer service skills. Overall, Gashi's a good doctor but she needs to work on her leadership skills to help her office staff improve. We deserve better.