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Ratings for Dr. Allison R. Burton

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

In dealing with your referrals clerk (Tammy) she saw fit to remind me no less than four (4) times on the same phone call that if I didn't come into your office that Dr. Burton wanted me to find a new Primary Care Manager (PCM). After I told her that the message was clearly understood and that I was going to be finding a new PCM immediately. Astonished, Tammy saw fit to call the walk-in clinic that I was seeking the referral for and told them that Dr. Burton would no longer be providing referrals for myself and that I needed to find a new PCM. Even the staff at the Urgent Care Walk-In clinic were stunned at this lack of customer service attitude of Tammy. Granted, these ratings are held against Dr. Burton for the actions of a single person on her staff (Tammy) but a leader needs to hold themselves responsible for the actions of their subordinates.

Was this rating useful? 2

flag | Submitted September 17, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Burton is a compassionate, thorough, knowledgeable, and attentive doctor. I've been her patient for 2 years now and every visit was great. Her staff is very helpful as well. She's a family/general medicine practitioner with specialty in women's well-being, and I relied on her as my OB-GYN as well. She has been great in that capacity as well: sensitive to her patients' needs, delicate in addressing sensitive issues, and all her medical advice was right on. I would highly recommend her.

Was this rating useful? 0

flag | Submitted February 16, 2013

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Dr. Allison R. Burton's Credentials


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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
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