Ratings for Dr. Joann M. Smith
My My last weeks of pregnancy, she encouraged me to have a c-section because my baby was "fully cooked." I didn't listen to her and felt she lobbied a little to heavily for a c-section despite my not having a cesarean with my 1st child who was delivered by a retired OB. Only after she delivered me on my actual due date, I realized why she was pushing to speed things up. She admitted she had plans to go up North because it was a long weekend. She called me from there to let me know another doctor at the hospital would check on me and handle my release from the hospital. I'm really angry that she put herself over her patients. If I could have switched doctors, I would have. I cannot nor would I ever recommend her to anyone!
I started seeing Dr. Smith after my long-time Ob-GYN doctor retired. After seeing her for two annual visits and as I was nearing age 65, she informed me that she does not accept Medicare. Dr. Smith told me if I wanted to continue seeing her, I would have to pay her out-of-pocket for my annual visits. That left a bad taste in my mouth, and I never returned to her office.
I've been seeing Dr Smith for about five years, and have the left the office in tears on multiple occasions. Today, I went in for a pap smear and to get a prescription for depo-provera. The pap smear went fine, but during the pelvic exam, she found a lump. She told me that I'd be getting an ultrasound and that she'd see me after that. She said she'd give me a new prescription for depo-provera and then told me I'd have to pick it up from the pharmacy and bring it to the office (she had given me the same prescription during my last visit but had failed to give me the instructions). I sat in the room for another ten minutes, waiting for somebody to come and get me for the ultrasound. I wound up asking the nurse in the next exam room whether somebody was coming. Turns out, not only was nobody coming to get me, but I wouldn't be able to get an ultrasound during my visit. Dr Smith was merely writing me a prescription for an ultrasound that I would have to schedule myself. I felt like an idiot for waiting there, and felt like they were judging me for the doctor's lack of communication. Additionally, Dr Smith is unrealistic when it comes to birth control in practice. I once made an appointment to discuss the possibility of using a diaphragm for birth control. Not only did she tell me that she didn't recommend diaphragms or cervical caps, she strongly urged me never to engage in any sexual act without a condom. While I understand the importance of safe sex, I felt like I was being patronized and that my thoughts and opinions were being totally disregarded in favor of her unrealistic views (always use 2 forms of birth control. every time.)
After discovering a lump that concerned me, I called Dr. Smith's office to make an appointment (I had been to her before, for a routine checkup during my last pregnancy). I had just returned from being out of town, and was thankful they could see me that same day! As any mother knows, going to ANY appointment with children, is no picnic and no easy feat… so I tried to find a last minute babysitter for my two toddlers and infant, but with no luck. I was anxious to be evaluated and check on my health, so I rushed to pick up the little ones from preschool and dragged all three along for the quick doctor trip. I had barely enough time to feed them lunch at a nearby restaurant, because I wanted to be punctual for my appointment - I was so grateful they had room for me on short notice! Getting three little ones in and out of their car seats at school, the restaurant, and now at the doctors office, I was relieved to finally be there. I usher my little family inside, sign in with the receptionist and have a friendly little chat about my recent change of address. While she was updating my address on file, an older blond woman, wearing her hair in a bob and with glasses on, walks up to me and pushes a laminated piece of paper in front of me, while declaring very sternly (and snooty) that there is a "no children policy" in their office and that I will not be seeing the doctor today. I said, "really? are you serious?" thinking there was no way she would ACTUALLY make a patient LEAVE after coming all that way and making the effort to schedule an appointment and come. With a straight face and no hint of remorse, she said, "yes, I'm serious, you can come back another time without your kids." I warned them I was about to cry, because: "here I am, really concerned about a lump, and I just wanted to see the doctor for a quick check - and how could they treat someone like this?! It's not easy OR fun, for me to have to bring my three kids to a doctor appointment - have some sympathy, please!" And… they just made me leave! They kicked me out of their office… for having kids. Mind you, this is an OB-GYN practice! I was begging! Walking to my car, the tears flowed. I've never been treated that rudely in my entire life - and certainly not by a physician! Kicked out of the doctors office? It's a WOMEN'S group for goodness sake… AND they do prenatal! If they feel that strongly about their policy, they should state it over the phone when you make your appointment or at the very least, advertise it on their website - which they do not - at least at the time of making my appointment. I was humiliated in front of other patients there, upset and nervous about the lump, and then was treated like that in front of my children and other staff. I called back from my car, still crying, reiterating my disbelief in their treatment of patients, and they had no remorse, only offering me a referral. They could have handled it better by allowing me to be treated that day, with a warning of their "policy" for next time, but they found it better to make me leave. I wouldn't return to a gynecologist who doesn't want children in their office anyway, for the sheer purpose of finding such a rule a poor reflection of the doctors level of "COMPASSION" to women (supposedly, Dr. Smith has been voted "most compassionate" doctor in the past- can you imagine?) The fact remains, they failed to tell me their policy or to post it on their website, but had NO problem embarrassing and inconveniencing me in person, in a rude manner nonetheless. Decide for yourself - would YOU want to be part of that kind of practice?
Very unhappy with my experience. The appt was rushed after 30 min wait, it was my 1st appt as a new patient. The consultation lasted 5 min, basic questions asked which didn't even cover my complicated medical history.The Dr. didn't acknowledge any of info filled out in the medical forms or didn't make any attempt to learn more or/and to connect and show care. She didn't even ask who is the man with me (my husband)! It was obviously the last day before the holidays, so Dr.interrupted me few times only to become very talkative about her own party plans while doing my pap smear/exam! Lack of care & professionalism!On top of that, the nurse gave up drawing my blood from the beginning when I told that I am a bit difficult to draw blood. Before trying, she told me I will be sent to Beaumont, which surely happened after 2 failed attempts,then Dr Smith came in to hand me a slip to go to B. to get my blood drawn! Ive been many dr offices during last few years, this never happened!Won't be back!
Dr Smith and her staff are excelent! I was referred to her by one of her patients and am glad that I went to her. She is patient and answers all questions. I have been going to her for about 5 years and every visit I never feel rushed. She delivered my last child 2 years ago and everything went perfect. I had a few issues with my pregnancy and she had every test ordered in order to make sure that my baby was healthy. She is wonderful!
Dr. Joann M. Smith's Credentials
Accepting New Patients
- University Of Michigan Medical School (Grad. 1984)
Areas of Expertise
Awards & Recognitions
Publications & Research