Ratings for Dr. Charles D. Crowley
My entire family AND many coworkers which I referred, have been going to Associated Eyecare in Clifton for 5 +years. I have to say after today's visit my family will not be returning. I have endured 1 hour plus wait time almost EVERy visit there because I feel Dr. Crowley is a very good Eye Dr. and he accepts both mine and my husbands insurance. I went for my annual exam a couple of weeks ago and this was the same, at the end of my apt. I was told to reschedule a late afternoon appointment for new contact fitting at a later date because they did not have time to do it on that day. They could not fit me in for 2 weeks, I took the apt., waited 1 hour and witnessed an entire family come in the office way AFTER me, but seen by the tech before me! When I went to the desk and complained the woman said well it's up to the TECH WHO SHE SEES FIRST! I can't do anything about it! I feel bad a good Dr is loosing patients because of incompetent staff!
Staff is so unprofessional and mean. I had an appointment for contact lense exam and I provided them with my medical insurance card. The woman at the front desk told me that she doesn’t know if my insurance covers that exam or not and that I have to pay for it. I asked her to call the insurance company and find out, but she refused. I offered to call the insurance company from my cell phone and have them speak to her, but she said “we don’t want to spend time on the phone; you have to pay now and I will give you a receipt”. I said to her “No Thanks, I will just go to another place where they know how to treat their patients”. I will never go to them again, and never recommend them to anyone.
Very helpful and explained my floaters and helped calm my nerves.
Dr. Crowley seems to be a good clinician. The staff seems fairly knowledgeable and polite. However, it's a "conveyor belt" practice. Get 'em in and get 'em out quick mentality. Not a ton of attention to detail. Don't expect to get a lot of attention or get your questions answered in detail. He's got about 3 minutes for you and that's it.
Dr. Charles D. Crowley's Credentials
Accepting New Patients
- New York Medical College (Grad. 1998)
Areas of Expertise
Awards & Recognitions
Publications & Research