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Rate Dr. Fiona Boak
Dr. Fiona Boak's Ratings
My family and I have been patients of Dr. Boak for 13 years. I pass by other places to go to her and pay out of pocket. She's knowledgeable, keeping up with the latest versions of contacts for my astigmatic, very sensitive eyes. Both my sons, 17 and 23, feel very comfortable with her. She has a wonderful personality. And her assistant Rachel is also excellent. I recommend all my friends go to her.
Walmart doesn't take my insurance and i stil pay out of pocket for Dr. Boak. For years I wore a prescription contact and glasses that were way to strong. she fixed it , BYE BYE headaches!!! Not to mention Dr. Boak CARES about people. She is sweet, fun, and a genuine person. Her and Maurice always make me feel comfortable.
Fiona Boak was friendly and descent to talk to but I will never deal with them again. I get $200 from vision insurance. Last year at another Walmart, I got the eye exam and a 24 pack of contacts ALL with the $200. With this bunch, I was told the insurance wouldn't pay for a contact exam and I had to pay an additional $40 and would be refunded if the insurance paid it. Insurance did pay it and I got NO $40 refund. Also, they billed the insurance $200 for a stupid eye exam. That was the entire amount of vision insurance available. A different Walmart vision center last year did the exam for $78. With them, it cost me $40 with insurance just for the exam. And to top it off, they got the $40 twice.
I don't usually write reviews, especially for something like an optometrist, but Dr. Boak was fantastic! Very helpful, extremely patient. She explained things to me in layman's terms so I would understand them, and furthermore, she made sure I understood what she had explained. She was so pleasant to work with and went above and beyond to ensure I felt comfortable. I have never had such a fantastic experience with an optometrist before, I would highly recommend her to anyone!
As far as reception staff, which answer the phone questions and set appointments, they have been poor at best. As far as Dr. Boak, I have been seeing her since about 10 years and she is the best optometrist in my opinion, I have ever had. I am 54 and have been in glasses since I was in 3rd grade. So, I have had many eye drs. I have many eye problems such as allergies and astigamatism, have had eye injuries, and now wear glasses and contacts. She has been there thru all the changes and getting older and I cannot tell you amymore than I continue to go and recommend her to all my family and friends. She is absolutely the best. She is ever rock solid in her professionalism, her diagnosis, and follow thru with recommending new product and making sure everything is a good fit. Thanks Doc Boak,I've been with her since she was Dr. Sloane. Name changed, service has never waivered. Thanks Doc!!!
I have had some complex eye issues and she has been very helpful and informative thru the process. I have never felt she is rushing me out. I drive all the way across town because the care she provides is worth it.
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