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Ratings for Dr. Tuan D. Su

3
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Very nice doctor and staff very polite and helpful. Will really recommend dentist for the whole family.

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flag | Submitted May 8, 2018

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

They are the worst dentist. In the area, out of ten dentist offices, they are rated at number 10. They have these sham dentists and dental hygienists that don't know what they're doing. Very rarely does an actual dentist even work on me. Sometimes these random people with no experience come in to do my cleaning. I had braces here and they shaved my teeth down and they didn't even need to be shaved. Now with my braces off, I have these huge random gaps that aren't needed. When taking out my wisdom teeth, instead of taking all four out at once, they only took out one, saying I "wouldn't be able to handle the pain" and could come back multiple times to get the others done. That's ridiculous. They only said that so I could come back and pay for the procedure multiple times because of how money hungry they are. When taking that one wisdom tooth out, they didn't even put me under. They actually tried to just numb me. Didn't even wait until the numbing set in. The lady who tried to take out my wisdom tooth kept yanking and yanking it and the tool would slip off my wisdom tooth and hit me in the top of my mouth countless times. I could feel everything she was doing to it because she didn't even try to numb me. When I go in for a regular cleaning, they take over an hour which I thought was normal until I started going to my new dentist who got it done in under 30 minutes. I realized later that it's because this place makes me sit and wait in that chair before, during, and after the procedure for no reason? After each step they do, they leave for like 15 minutes and then come back. I had fillings done there and when I switched to a new dentist, they said it looked like different people did my fillings every time and they didn't do a very good job because the edges weren't smooth at all. I noticed one night while flossing that the edges were uneven and while flossing in my molars MY FLOSS GOT STUCK and wouldn't come out of my teeth, so I pulled and pulled and then my filling popped out. My filling actually popped out because they couldn't take the extra two minutes it would've taken to make sure my filling was actually smooth. This is the worst place I've ever been to. I've read other people's reviews on how Dr. Su, the owner and head dentist of the place is AMAZING, but funny enough in my years of going there, not once has Dr. Su ever worked on me? It's always random, unqualified dentists or hygienists. So Dr. Su, are you really that great? Because obviously you aren't doing too swell of a job hiring qualified people. I don't know where those "dentists" got their degrees, but I wouldn't be surprised if this place went out of business in a few years. Worst dental care I've ever received. Don't ever go here. They try to hide how awful their dental care is, but at the end of the day, those dentists and their hygienists need to have their licenses revoked, because they've obviously never learned to how handle teeth correctly.

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flag | Submitted June 8, 2016

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Very nice doctor and even was helpful on where to go for my daughter's brasses. Whether I used him or not.

Was this rating useful? 1

flag | Submitted July 21, 2014

3
Staff
3
Punctuality
4
Helpfulness
3
Knowledge

This office is ok after all. The office manager, she is very cocky and rude other than that everything is ok.

Was this rating useful? 1

flag | Submitted November 5, 2010

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Dr. Tuan D. Su's Credentials


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