Dr. Bang's office was completely disorganized. I went for an eye exam in september 2010 and by the end of october, my glasses still hadn't come in. Every time I called to check on my order, they gave me some story about how they had fired everyone in the office and only had one person working so thats why my glasses were taking so long. When I finally went in there to try and get the glasses I needed (and had to place the order twice in the first place), they were rude and gave me different excuses about how much it costs for Dr. Bang to send out orders to be filled! I finally just got my prescription and they didn't even apologize! Dr. Bang saw me come in and appeared to recognize me but said nothing to me. They knew who I was when I gave my name. I had been a patient of his off and on for years. I will NEVER go back!