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Ratings for Dr. David C. Bastacky

1
Staff
3
Punctuality
1
Helpfulness
3
Knowledge

Rather Long, but want to make sure you know exactly what you are getting into. The front staff was rather rude, especially when it came to my insurance prior to my extractions. If not for the situation I would have opted to go elsewhere. I went back and forth with 3 different people based off what I knew from my insurance and what they were trying to submit. Days later once they figured it out I was able to schedule my appointment. The extraction itself was ok (I was sedated) I will tell you, do not go here if you are nervous/anxious/unsure or just need a little hand holding. Even Dr. Bastacky is short and his "bedside manner" could be improved. After my extractions I developed dry socket, now these are my first extractions I don't know what this is what to expect or do. He didn't explain any of that, I had to look that up on Google . When I asked him what causes it his answer "If I knew the answer to that I'd have the Nobel Peace Prize" a futile attempt at humor when you could shed some light on what's happening in my mouth. I get it, they do this everyday it's second nature for them but not for me. I wouldn't recommend this office at all I'm sorry.

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flag | Submitted April 7, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Front desk staff is terrible! Rude and unprofessional. Very unorganized office. This is my third time here and each time I've had to deal with misplaced paperwork. Waited over 50 min past my appointment time for a consult. Dr. Bastacky is great but with incompetence of the front desk staff, I will be looking for a new oral surgeon in the future.

Was this rating useful? 4

flag | Submitted June 9, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Front desk staff is terrible! Rude and unprofessional. Very unorganized office. This is my third time here and each time I've had to deal with misplaced paperwork. Waited over 50 min past my appointment time for a consult. Dr. Bastacky is great but with incompetence of the front desk staff, I will be looking for a new oral surgeon in the future.

Was this rating useful? 1

flag | Submitted June 9, 2015

3
Staff
1
Punctuality
4
Helpfulness
4
Knowledge

My implant (stage 2) procedure went fine, as did the prior appointments. As others have noted, the front office is the source of my issue. Tip: Arrive early, b/c when I arrived 10 minutes late, I was then made to wait for almost two hours for my 10 minute procedure. I totally should have rescheduled. All patients, bring patience!!

Was this rating useful? 1

flag | Submitted August 15, 2014

1
Staff
4
Punctuality
3
Helpfulness
5
Knowledge

Dr Bastacky is a great doctor. He is attentive and caring. His staff on the other hand is severely lacking customer service skills. One receptionist is actually quite rude. I have attempted to get a pre auth for an MRI 4 different times for over a week now to no avail. Its always one excuse after another. She also has an attitude over the phone. I have also made several requests for them to find out from the insurance company what out of pocket expenses are estimated to be for my upcoming procedure. Still nothing. So I paid nearly $400 for my initial visit a month ago and left with some scripts. Here we are a week from my procedure and still have no MRI because they cant seem to do something as simple as get a pre auth. Nor do i have an estimate of costs. This is very disappointing because Dr Bastacky was highly referred to me. I believe I will be cancelling my future appointments and my procedure and find a new Dr all because of his staff. Shame I spent all that money for nothing and I wouldnt refer him to anyone in the future.

Was this rating useful? 2

flag | Submitted July 29, 2014

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Bastacky is a great oral surgeon. My mouth was so deteriorated that I couldn't eat because of pain. The jaw was extremely fragile. I consulted several specialists, all of whom told me there was no way to improve the situation. Two were afraid they would break my jaw if they touched it. A friend recommended Dr. Bastacky and we flew in from South America (Bolivia) to see him. He and his staff were exceptionally kind, professional and prompt. The surgery was handled with tremendous care and respect for us. Dr. Bastacky recommended dental implants, which he placed. Three days later we flew home. I now am able to eat most normal foods without reverting to a blender or food processor. What an amazing change in quality of life! Throughout the adjustment period Dr. Bastacky was quick to answer questions and to offer all necessary assistance. How would I rate my treatment? Dr. Bastacky gave me hope, then the reality of near-normal function with a minimum of pain.

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flag | Submitted September 16, 2013

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Dr. Bastack may be a great dentist but I will never know. His office staff (especially Mindy) is rude and not helpful. They seem to go out of their way to make it a difficult experience. If you are thinking about using this denist, think again. The office staff made it a painful experience.

Was this rating useful? 1

flag | Submitted October 31, 2012

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Very rude staff. Person answering phone wanted my wife to come with me because she is the insurance policy holder.

Was this rating useful? 0

flag | Submitted June 29, 2012

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

Office staff is the worst I've encountered. Will not provide any information, will take a call back number, but are not honest about giving it to the doctor. Terrible customenr service!!

Was this rating useful? 1

flag | Submitted June 28, 2012

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Worst Front Office people ever... They are so much rude as if they are doing a big work. All they do is attending calls and making calls.

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flag | Submitted February 28, 2012

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Dr. David C. Bastacky's Credentials


Facility Affiliations


Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

  • University Of Pittsburgh School Of Medicine (Grad. 1985)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield

Top Urgent Care Centers in Catonsville, MD


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