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🇨🇦 Looking for a primary care provider in Canada? We are here to help!

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went in to see Dr. Yousefipour for a cracked tooth. She is not my primary dentist but because her office is so close to my house and not wanting to take extra time off of work, I went to see her. That was a big mistake. I should have never chosen convenience over the dentist I've seen for years and built trust in. That being said, I needed to have a crown done for my tooth so I scheduled an appointment with her. I came in the day of and though her bio says that her dentistry is \"gentle\" it was nothing of the sort. First, she slightly numbed me with a topical gel and then when giving me the novocaine she hit my nerve right off the bat. Secondly, her assistant was extremely heavy handed and was literally choking me throughout the procedure. Her assistant was supposedly \"moving\" my tongue out of the way so my tongue didn't get drilled. Dr. Yousefipour said this is typical because of the tooth they were working on, but I had two other molar crown's done by my dentist in the past and never experienced anything like this. I understand that a tooth can be hard to get to, but the amount of pressure put upon me did not seem justified. I've had dozens of dental procedures throughout my lifetime and have always been able to breath out of my nose. In this case though, her assistant put such immense pressure on the back of my tongue, hence my throat, that I had a very difficult time breathing and swallowing. Every time I tried to swallow it was like this massive force was pushing down against me. We had to stop more than a few times so that I could swallow and catch my breath. Dr. Yousefipour seemed to think that I was nervous or that I couldn't handle the procedure, but it had nothing to do with me and everything to do with her, her assistant and the barbaric techniques they've adopted. I was so bothered by my experience at Dr. Yousefipour's office that when my crown came in I asked Laura to have the doctor call me back. I wanted to discuss my initial experience with the doctor and hopefully not have the same thing happen again. I called on a Thursday and by the following Wednesday I still had not heard back. Dr. Yousefipour's lack of care and compassion blew me away, so I ended up calling my insurance company to file a claim and hopefully get some of my money back. Dr. Yousefipour finally called me later that Wednesday and it was most likely not because I called a second time, but because she caught wind of the claim. Anyhow, I asked if after everything I had gone through if she would give me a portion of my money back (which I initially paid in full) and she flat out said, \"no.\" I responded back that I believe she's only in this for the money. I say this not to be a dick, but if you look at the outside of the building and how dilapidated it has become (which should have been my first warning to leave) how dated and dingy the inside of it is, the cheap silver temporary crown she put on me (which gave off a weird sensation when using metal utensils), then compare that to the car she drives (Porsche) and what she charged me (with insurance $654), it seems clear that her pocket book is what matters most. And not her patients. \r\n\r\nI ended up going back to my original dentist for the same tooth and paid out of pocket for them to finish the job. BTW, had I gone to them initially with my insurance, they would've charged me $420, which included my deductible. To start, my dentist numbed me up super well (as she always has) with a topical numbing gel before injecting me with the novocaine. During the injections she never hit my nerve once or at least I didn't feel it. Not once did I feel that I was being choked and I could completely breathe through my nose without any issue. Additionally, when my doctor took off the POS silver temporary crown that Dr. Y put on me, she had to spend another 45 minutes drilling down more of my tooth because she said as it was there wouldn't have be enough room to put the permanent crown on. I don't know what Dr. Yousefipour's practice is doing, but it is subpar and dangerous. I'm thankful I don't have any lasting damage from my experience, but please think about this experience first before going to see Dr. Yousefipour. Honestly, convenience over better care and compassion should never win and I've since learned my lesson. 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Dr. Ramona Yousefipour

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