Ratings for Dr. Kevin B. Smith
I have been seeing Dr Smith for 31 years. I am very pleased with his knowledge and professionalism. Yes, I usually have to wait past my apt. time to see him, but he's worth it. He takes lots of time to simply listen, before anything else. As a result, I have recommended him to many friends and family. As far as his staff, I have never had a problem with any of them. They have been professional and nice, nor, have I ever had a problem with billing or ins. Perhaps, those of you who have had issues with the staff, were simply not feeling yourself that day and expected a bit too much. Give them another chance and smile, that always helps!
I agree with majority of the reviews. Dr. Smith is a very fine physician with a very un-professional staff. They have zero regards for the patients and are in desperate need for staff training specialy in the health care environment such as this.
I am very happy with Dr. Smith, he takes the time to listen to everything you have to say, and is very gentle and has a great bedside manner. However, his office staff is rude and poorly trained. I have had big problems with insurance changes and old insurance being billed, despite handing them a card at every appointment. I also have to wait on average 30 minutes after my appointment time in the examination room to see the doctor. My last visit 2 in early February 2009, I was sitting in the exam room for 45 minutes after my appointment time before Dr. Smith came in. I am so happy with the doctor, however, that I am willing to overlook his staff and bring a book to read while I wait in the office.
Dr. Kevin B. Smith's Credentials
Accepting New Patients
- Indiana University School Of Medicine (Grad. 1975)
Areas of Expertise
Awards & Recognitions
Publications & Research