Ratings for Dr. Jasper V. Castillo
Terrible experience with the office of Dr. Castillo. We were referred here by our pediatrician for our newborn's frenulum correction, she was only a week old when we went in. As it turns out, this office will NOT back-file insurance, like every other doctor's office on the planet does for newborn infants. Back-filing is where you show that they have been added to an insurance plan, then call the office back when the card comes in to give them the plan numbers so they can file at that time. Every other doctor does this, especially anyone that treats infants. The billing lady even went back and personally asked Dr. Castillo if there was anything they could do, and he told her that the frenulum issue "wasn't a big deal, so they can wait until they have her insurance card and come back". So it didn't even matter to him that she was unable to eat, and losing weight at a week old - he cared more about making sure he got his money than the well-being of a newborn baby. Appalling behavior.
Dr. Jasper V. Castillo's Credentials
Accepting New Patients
- Baylor College Of Medicine (Grad. 1988)
Areas of Expertise
Awards & Recognitions
Publications & Research