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Ratings for Dr. Jasper V. Castillo

1
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

Terrible experience with the office of Dr. Castillo. We were referred here by our pediatrician for our newborn's frenulum correction, she was only a week old when we went in. As it turns out, this office will NOT back-file insurance, like every other doctor's office on the planet does for newborn infants. Back-filing is where you show that they have been added to an insurance plan, then call the office back when the card comes in to give them the plan numbers so they can file at that time. Every other doctor does this, especially anyone that treats infants. The billing lady even went back and personally asked Dr. Castillo if there was anything they could do, and he told her that the frenulum issue "wasn't a big deal, so they can wait until they have her insurance card and come back". So it didn't even matter to him that she was unable to eat, and losing weight at a week old - he cared more about making sure he got his money than the well-being of a newborn baby. Appalling behavior.

Was this rating useful? 1

flag | Submitted July 21, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very nice staff and Dr. Castillo is very nice and does a great job with my son.

Was this rating useful? 0

flag | Submitted May 1, 2014

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Very nice, caring and calm doctor, especially when you're toddler is cranky and not feeling well. He's done surgery on my daughter twice. Once for tubes and once to remove adenoids. Would definitely recommend !

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flag | Submitted November 2, 2012

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Dr. Jasper V. Castillo's Credentials


Facility Affiliations


Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

  • Baylor College Of Medicine (Grad. 1988)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Sask Health


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