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Ratings for Dr. Douglas L. Sweeney

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

...Dr Sweeney is the best Dr I have ever gone to. He is very general and explained step by step what it would take for grafting and implants. Assistant was so kind she rubbed my arm to distract me when getting the shots. The front desk from day one was kind and explained all charges. Went over all prescriptions on the phone when I didn't understand . Had little to no pain at lease less than expected . Thanks Dr. Sweeney and staff

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flag | Submitted September 22, 2014

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This office manager & DR are CRAZY Rude. Was referred by another dentist and not only was the office manager rude on the phone, she was condescending, insulting & told me not to tell her how to "run their business" when questioning her about insurance and if my procedure would be covered. After stating that I should fight with my insurance company about the code she would put in the system (which would be the wrong code charging me for a full exam which I already had 2 in this calendar year) it is very clear why our health care system is so messed up. Dr. offices putting in codes that have nothing to do with why a patient is in the office. After she argued with me in a snarky tone she then put the Dr on the phone who did not seem to care about her attitude when I told him. I told him how would I trust his care when he doesn't care about how is staff acts on the phone...he proceeded to tell me and I quote "Have a nice life." Wow.I heard from other offices this is typical of their staff

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flag | Submitted September 20, 2013

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Dr. Douglas L. Sweeney's Credentials


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