Ratings for Dr. R L. Sparling
I was going to give his office a 3-star review because I liked him as a doc, but his office staff is not so good. But then... ....I called to get an emergency referral on October 30. I got a return phone call on November 7th. ....and, after 20 years as a patient, I was told to find someone else because Sparling was only seeing Medicare (I'm 62) which really means "Profits over Patients." As mentioned above, I had ALL the signs/symptoms of a detached retina (which is considered an emergency because it can cause loss of sight.) So, I called his office to get a emergency referral. I never got a call back until 8 DAYS LATER!!! In the meantime, I found a CARING physician and opthamologist and THESE doctors are monitoring my visual well-being, thank heavens. Sparling is an ok doc, but what good is ANY doc (or their staff) who do not communicate or follow thru...or even has some semblence of care? Finally, they charge YOU for "Follow-ups" but never charged my insurance provider. My provider said they are NOT suppose to charge for follow-ups. Buyer beware.
Unable to hold any body in person, but you have to deal with only answering machines even if you are a new patient , what kind of service is that, take only money & don't care about patient at all??? That is not a doctor office but only Money collectors!!!
DR SPARLING IS INCREDIBLY KNOWLEDGEABLE, AND CARING. SO THOROUGH I DIDN'T KNOW HOW TO HANDLE IT COMPARED TO THE FACT THAT MOST MDS IN THE LAS VEGAS AREA ARE MONEY GRABBING QUACKS. THE ONLY DOWNSIDE IS THE BILLING DEPT, THAT ALWAYS SENDS ME AN INACCURATE BILL. I FIND THE OFFICE STAFF VERY SWEET, WITH THE ONE EXCEPTION MENTIONED BY ANOTHER PERSON WHO POSTED.ANYHOW, DR SPARLING IS SMART, CARING, AND EVEN HANDSOME! HES REALLY A GREAT DOCTOR I RECOMMEND HIM HIGHLY
The receptionist is extremely rude and demanding. She never says hello, just barks orders. She refuses to explain paperwork and refuses to address the patient in a respectful way. Everything she says is condescending and very rude. The office manager has incorrectly submitted claims to our insurance on 3 separate occasions requiring hours of our time to chase the issues to avoid paying out of network high rates. Their explanation for us was that it is our responsibility even when they continue to submit their claims from FL where their main office is at. Its a real shame because the Doctor himself is better than most but AVOID this office at all cost unless you want to deal with endless financial liabilities and a horrible staff.
Dr. Sparling is with out a doubt the best physician in Vegas. He takes his time with every patient and truly cares about you. He will sit a listen to your concerns. He will not rush you out of the room. His new office is beautiful and the staff is amazing. I wouldn't see anyone else!!! HE'S THE BEST! Love you Dr. Sparling!!
Dr. R L. Sparling's Credentials
Accepting New Patients
- University Of Nevada School Of Medicine (Grad. 1991)
Areas of Expertise
Awards & Recognitions
Publications & Research