Facebook Pixel

Ratings for Dr. Charlotte E. Grayson Mathis


The staff is discourteous, impolite and downright rude. I’ve been a patient of Dr. Charlotte Grayson’s for years. There have never been any issues previous to today. This morning I called to see if she would perform a certain medical procedure or if I needed to see a specialist. I was told, quite brusquely by the nurse that Dr. Grayson doesn’t believe in that [procedure] and I would need a specialist. When I asked for a referral she repeated that Dr. Grayson does not believe in the procedure and would not give me a referral. I asked who she would refer me to if I were NOT getting that procedure and I received the same ‘does not believe, no referral’ response. I explained to the nurse that I trust Dr Grayson’s medical knowledge and would genuinely like to know the reasoning behind this, I was repeatedly told it was the Dr’s opinion. I eventually asked if it would be possible to speak directly to her about this. At my insistence, the nurse took my name and number and promptly hung up. Later I received a call from the office with a referral to a doctor in the area. But still no explanation as to why the doctor was so opposed to the procedure. I am disappointed and frustrated with the whole conversation. The nurse had no reason to be impolite. On top of the hassle of simply trying to get a referral, I never received a call from the doctor explaining her point of view on the procedure. I’m a patient asking for an educated, medical opinion. I deserved better treatment than that. I will not be going back.

Was this rating useful? 0

flag | Submitted October 31, 2014

Rate this Doctor

Dr. Charlotte E. Grayson Mathis's Credentials

Accepting New Patients







  • Boston University School Of Medicine (Grad. 1995)

Other Specialties


Areas of Expertise


Awards & Recognitions


Publications & Research


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.

Sign up for our newsletter to get the latest health news and tips.