Ratings for Dr. Matthew C. Lochetto
Please save your time and money! The staff is very racist, rude, and disrespectful! They should be required to have cameras and also be required to attend mandatory customer service trainings! I will be contacting my lawyer due to the treatment I had experienced today at this establishment!
Lacks compassion, arrogant & rude if you question his work
Had a wonderful experience. Answered all my questions thoroughly. Staff was great. All my insurance and payment was discussed prior to visit. Then called me the next day to make sure everything was fine. Dr. Lochetto really made this a great experience. I was truly scared but he well informed me of everything. Wish he did the rest of the dental work. He was great.
Terrible experience all the way around. No emergency contact for after hours. Owes me money for over charging me. Wanted to charge me $100 for rescheduling an appointment 23 hours prior but then cancelled my appointment with less than 24 hour notice.
DO NOT GO HERE! Only cares about money not patients. Had root canal in past with minimal pain, very painful here, no emergency care.
The root canal I had in Dr. Lochetto's office was as good an experience as can be expected. The staff was professional. The antibiotic that was prescribed and the ibuprofen every 6 hours controlled the pain very well. I would definitely return there if I needed another root canal.
Dr. Matthew C. Lochetto's Credentials
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