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Ratings for Dr. Byron Wright

1
Staff
1
Punctuality
1
Helpfulness
4
Knowledge

I had one appointment with this doctor on a Saturday and had to wait for at least 1 hour to be seen. I order two boxes of contact lenses through them and was told that they would call me whenever they got the order. Almost a month went by without hearing back from them. I called them and left a voicemail (nearly impossible to actually reach someone on the phone right away)saying that I wanted to cancel the order and buy the contacts somewhere else. I immediately received a phone call saying that they had called me 1.5 weeks ago to let me know that the contacts were ready to be picked up and that I was going to get billed for them (no record on my phone for a missed call or voicemail from them). I deal with customers on a daily basis as part of my job so I know how to deal with people and this is definitely not the customer/patient service experience we deserve. It is not like I am getting free services from them...

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flag | Submitted July 9, 2013

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Dr. Byron Wright's Credentials


Facility Affiliations


Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

  • Illinois College Of Optometry At Chicago (Grad. 1989)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
United Healthcare

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