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Rate Dr. James G. Norman
Dr. James G. Norman's Ratings
My husband Robert Burns, had surgery one week ago today and we are both so grateful to Drs. Norman, Boone and Lopez. For 11.5 years he suffered from chronic kidney disease, high blood pressure and hypercalcemia. His nephrologist diagnosed his high calcium and PTH as secondary and then tertiary hyperparathyroidism due to his kidney disease telling us nothing could be done about it but take medication (sensipar among others) to try to control the high calcium. His blood pressure was difficult to control and Bob was at the time of surgery on five different drugs just to control his bp. By 2011 he developed prostate cancer and a heart valve problem. In July, 2015 I was researching information on when Sensipar (very expensive drug) would be available as a generic since the drug was draining us financially and his doctor wanted to increase the dose (even more costly) since it was not working effectively to lower his calcium. Not only was Sensipar very expensive even with insurance paying part of the cost, but Bob was nauseated all the time taking it. It was during this search about Sensipar that I stumbled onto the website, parathyroid.com and the more I read on this very informative website, the more convinced I was that my husband had primary hyperparathyroidism and indeed could possibly be cured with surgery done by these surgeons who developed a techinique to inspect all four glands (and remove any adenomas) through a small incision quickly under light anesthesia. We took the information back to his nephrologist and he was not impressed and stood by his tertiary hyperparathyroidism diagnosis. We were then left with the stressful decision to stand with the nephrologist or refer Bob for surgery on our own. This was a difficult and stressful decision for us to make. We made a spread sheet of all his lab studies since 2004 and it seemed obvious to us that according to the detailed information on the website Bob had primary hyperparathyroidism and therefore had one or more adenomas causing the high calcium that was affecting his kidneys, heart and may indeed have even caused the prostate cancer. But the nagging fear that even with all the information on the website, this knowledge did not make me a doctor and therefore maybe we were not understanding the effect chronic kidney disease had on the parathyroid causing high calcium and parathyroid hormone. We decided to refer Bob for evaluation and surgery at the parathyroid center ourselves. Before surgery Dr. Norman told us Bob had primary hyperparathroidism and knew he would find one or more tumors, not hyperplasia of all four glands. And that is what they found, one adenoma and three normal sleeping glands. Bob did very well with the surgery and had nothing more than a sore throat that did not even require tylenol for pain. We stayed at a hotel the night of surgery and Bob felt well enough to eat a normal evening meal and go for a long walk outside that evening. We drove the 500 miles home the next day. Bob took the calcium pills as instructed and had no symptoms of low calcium after surgery. Two days after surgery Bob's blood pressure dropped 20 points and he was taken off one of his blood pressure medications. His heart rate that before surgery ran in the 50's, something his doctor tried in vain with medication to get above 60 immediately after surgery jumped into the 70's. Dr Norman told us his BP may get better and it did immediately and we believe it may continue to improve over time and possibly eliminate even more drugs. Five days after surgery Bob had a previously scheduled routine appointment with his nephrologist. Standing order for lab work done included CA and PTH. His calcium was done to 9.6 and PTH was 33. His nephrologist was impressed and said he was referring more patients after seeing such improvement in Bob. A week after surgery and Bob is back to all normal activity and feels well. While his chronic kidney disease and heart valve disease will probably not improve after all the years of untreated high calcium, Dr. Norman believes progression of the disease will stop. We cannot thank the doctors and everyone at the parathyroid center enough for the surgery and care Bob received from this team. In addition we want to thank the doctors for taking the time to put all the educational material on their website, parathyroid.com. If they had not done this work, we would never have known about this center and how much they could help us.
I just completed surgery at the Norman Parathyroid Center. It was just as described on their informative website, www.parathyroid.com. The personal attention, clear communications, and caring treatment I received far exceeded my experiences with other doctors.
Living in San Diego with its plentiful medical facilities, I never expected I would need to go elsewhere for medical treatment.
When my parathyroid disease was diagnosed, I visited one of the city’s top endocrinologists. He referred me to a local surgeon as well as noted (when I asked) that he knew of Dr Norman's Center and spoke highly of it. But he left it to me to choose.
I visited the local surgeon and his approach, after some more testing, was as Dr. Norman described might occur: Wait until he could identify which gland was diseased and be prepared for a much more invasive operation. (An 8" incision vs a 1/2 inch incision, a much longer operation vs 20 minutes, and full anethesia vs. twilight with no breathing tube required.)
That made little sense to me, based on Dr. Norman's explanation on his website, and just common sense. For the first time, I realized that I needed to take responsibility for my own healthcare decisions and not blindly follow another’s recommendations. I read every detail on the website, and it seemed too good to believe. My first reaction, due to my cautiousness and skepticism (as a degreed engineer and physicist) was to question whether the site was more of an infomercial. But as I dug further it was clear that Dr. Norman was trying to convey as much information as possible in as clear a fashion as possible. He was being passionate about what they do.
The surgery was conducted by Dr. Boone, with assistance from Dr. Mitchell and Dr. Lopez. Each stopped by before the surgery to introduce themselves and Dr Boone followed up after the surgery and called in the evening to check on me. Each of the doctor's gave me their cellphone numbers. Every ask your physician for his/her cellphone number?
It's now 5 days after the surgery and I'm like new. Just need to take calcium pills while the other dormant glands wake up and take over.
Today is August 7, 2015 and I am 3 days post op. Dr Norman and Dr. Boone did their magic on me in 27 minutes. He called my two adenonas "monsters" because of their size and amount of PTH being produced. In the interest of time and space, let me say that EVERYTHING you have read in these testimonials and on parathyroid.com is the honest-to-goodness truth. My physical condition was deteriorating on a daily basis. My surgery date had to be changed from Nov. 2014 until now because of insurance issues. I have 14 of the symptoms listed on the website, GERD and heart arrythmias, osteoporosis and fatigue being the worst. This disease runs in my family and Dr. Boone told me just before the procedure, that she suspected I had multiple adenonas because of that. She was right. I doubt any other surgeons anywhere else would come to that conclusion. These doctors' knowledge and insight are unparalleled. My mom (size of an egg), brother ( walnut size), his daughter (three surgeries, size of grapes. Her surgeon didn't check all glands), my son ( size unknown, and still has elevated calcium) , now I have had the surgery. I am the only one fortunate enough to have known about Dr. Norman and his team. If you have this disease, or know someone who does, do yourself a favor and don't even consider going anywhere else. For peace of mind and the best outcome, see the doctors with the most experience and highest success rates. I don't need to say who they are. Lynn Leavitt Ontario, Ca
Our 18 year old son went to Dr. Norman because a previous surgeon didn't do the job right the first time. The other surgeon took out half of his thyroid, hoping to fix the problem and it was a 4 hour surgery. Unbelieveable. We wish we had known about Dr. Norman and how specialized this type of surgery really is. So much for trusting local doctors. We traveled to Tampa from middle Tennessee. Dr. Norman and Dr. Boone gave us amazing attention. They did a sestamibi scan and then an ultrasound, just as the general surgeon did 6 months ago. The tumor was obvious in the ultrasound and Dr. Norman showed us in his consultation notes where he thought the tumor was - exactly where the ultrasound showed it. Our son was in the operating room for about 40 minutes. where half that time was spent fixing the scar from the previous surgery. Needless to say we aren't happy with the general surgeon or endocrinologist that sent us to him. After Dr. Norman and Dr. Boone operated our son said he felt improvement in his bones and joints within the first 24 hours. We were eating pizza about 3 hours after the operation. Our son couldn't eat for a day after the previous operation because they intubated him and it made his throat too sore to eat. Again, we wish we knew then what we know now. We have nothing but the highest respect and appreciation for Dr. Norman and his group. The whole experience was just amazing as is the continuing follow up care.
Dr. Norman removed a tumored parathyroid earlier this week and I remain very impressed with his skill, knowledge and care for my medical issue. I am truly grateful to him for taking care of my problem and would strongly recommend him to anyone having a parathyroid issue.
After eight years of feeling so tired and ill and being told repeatedly that all of my blood works were normal, I decided to send my results to Dr Norman for his analysis. Four days later, I had an e-mail from him , confirming
100% , the presence of a parathyroid tumour. This was a great relief - but shocking at the same time, having been told time & again by various doctors here in the UK that I catagorically did not have a parathyroid problem.
I travelled to Tampa where Drs Norman & Politz took great care of me after detecting a significant tumour on my thymus gland. Anyone in the UK who has parathyroid problems should not hesitate to travel to the States - everything works out as stated on Parathyroid.com as far a s hotel accommadation etc is concerned and the hospital care is superb. The aftercare is great too and you have the confidence of being in the hands of the best EndocrineSurgeons in the world. Please don't risk being robbed of years of your life as I did - life is too short & too precious - go to the best. Irene (UK)
Entire experience was excellent. Staff and doctors were outstanding, courteous, knowledgeable, and professional. Exceeded my expectations. Website was excellent but felt it was a little over the top. If you have hyperparathyroidism this is the only place to go even if you have to go to Tampa, Fl. The old fashioned surgical procedures used by most doctors are outdated and a thing of the past. Bill F Ketchum, Idaho
When i first heard that i had hyper-parathyroid i was totally lost. I didn't know what it was or what it was doing to me. I am 58 and still learning, Dr Norman thank you for the vision in putting this all together. Your website answered all my questions and gave me a plan of action. Dr Politz and Dr Lopez did the procedure. They both have a great sense of humor and caring attitude. Because of them the surgery was a great success. The whole experience was very positive from the time we checked in and until the time we left after surgery . Even the follow up was great. The staff was friendly and very special. They took good care of my wife and daughter while i was in surgery and recovery. And like the video said you will love the view out their windows when you are awake. If you have to have this procedure this is the place to have it done. Thank you and God bless! Chris form Oak Grove, Mo.
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