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Ratings for Dr. Patrick M. Leas

2
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Have seen Dr. Leas for years. Always a great experience, but sometimes the front desk staff is a little cold. But, overall, love going.

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flag | Submitted February 26, 2012

1
Staff
5
Punctuality
2
Helpfulness
2
Knowledge

My last visit with Dr. Leas was impeccable. Dr. Leas's was professional. He answered my question with deep concern. I have used Dr. Leas several times in the pass. I am comfortable with the service he has given me. My concern was with his staff. The girls in the office need to improve on their people skills. There was a disconnect and I felt like I was begging for kindness. Customer service should be at 100% at all times. The staff lack this quality. Most depressing and annoying was when I came to find out the staff forgot to order my contacts meaning I would have to wait another week before I would received my order. This upset me the most, and I cannot except any excuse. I am not a bad person myself. I am not accustom to writing a negative feedback. But I would like for Dr. Leas to address the importance of customer service with his staff and to follow through on any instructions with the patient. Thank You

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flag | Submitted February 20, 2012

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Dr. Patrick M. Leas's Credentials



Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

  • University Of Houston - College Of Optometry (Grad. 1982)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield


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