Ratings for Dr. Senait Dyson
this was my first time to Dr.Dyson and I was very pleased with the medical side of Dyson Dermatology. From Dr.Dyson to Mona and Elva her MA's, all knowledgeable, kind and professional. Now her Aesthetician Jerusha was extremely rude and pretends to be doctor. I will not be returning to the cosmetic side of Dyson Dermatology until Dr.Dyson replaces that girl.
Arriving at 10:00 am for a 10:15 appointment, the waiting room was stacked up with people. Another patient/customer loudly said she had already been waiting 1/2 hour. One of the ladies at the front desk informed another person that Dr. Dyson was already 30 minutes behind (truth be told, probably much more behind). Again, this was at 10:15 in the morning! As important as it was to discuss my skin cancer (Mohs) surgery, there was no point to wasting my morning away so I left. I had been through this same issue with Dr. Dyson a few years ago so I know this was not a one-time event but is a policy of overbooking I was disappointed to see that she still abuses her patients this way. It is, unnecessary, stupid and very disrespectful of other people. Customer service is a part of patient care and, if you fail at customer service, you have failed at providing the best patient care. I realize that a medical practive is not like a real business so I am sure she will, undeservedly, continue to make a lot of money. But she will do so without me as a patient/customer.
After waiting an hour I left without having been seen. No one came in to apologize and no one checked on me. Since this was my first visit I can't judge Dr. Dyson's knowledge, only her planning and punctuality. Letting patients wait an hour or more is not professional. If you can't keep the appointment you shouldn't make the appointment. I will not be returning.
We made a app. at Dyson Dermatology thinking we were seeing Sr. Senait. instead my husband and I saw a Daniel King~ plus we were over charged, by $300 plus, & now after insurance has paid, & that money should be returned to us, they are holding on to it to see what are insurance will pay for the pathology & of 3 shave biopsy's which was $624!!! How amazing that we pay the total bill on March 25th, & here it is April 14th, & they never refunded the $300 plus, which should have been done right away, to be in good standing. Then weeks later when the insurance is charged for pathology then we should have received a bill for pathology & biopsy amounts after insurance paid portion, then we pay what we owe! You don't hold on to money that should have been refunded weeks ago!!! My husband & I are not happy with the accounting office. We were told the money would be returned 2 weeks ago, then today I called (April 14th) & I was told Oh were holding on to that to see what insurance pays!!! How unprofessional & low class. I will never go back. They will have a lawsuit if our money isn't returned.
I made an appointment 7 weeks out for a 9:30 am appointment this morning. At 10:05 I walked out. The office is in such a state of confusion that there is a clear disconnect between the front of the house and the back. I had a business to run so I could not wait any longer because I do not disappoint my customers... And if things I experienced are this bad, I can only imagine how bad the medical care really is. In any case, I will not be back. I am sure she doesn't care but maybe a future patient/customer will care and avoid going to her.
Dr. Dyson is terrific. I see her for both medical and cosmetic dermatology. Medically, she does what is needed. Cosmetically, she doesn't try to talk me into unnecessary procedures as I have had other dermatologists try. I appreciate her honesty and trust her completely. Thank you, Dr. Dyson!
I found Dr. Dyson very personable, friendly and thorough. I requested a full body skin check due to several recent moles acquired since moving to Tucson. While I had to wait a little, as her office is quite busy, she was attentive and clearly addressed all of my questions and concerns. I even returned upon discovering a mole in a discrete location, I thought she might have missed. She patiently re-examined the spot even though she stated that she had noted and checked it previously. Dr. Dyson is a consummate professional. I highly recommend her services.
I have been a dermatology patient of Dr. Senait Dyson for approximately 5 years. I have found her to be extremely knowledgeable and helpful with all of my skin care needs. She is very personable, makes you feel comfortable, takes the time to listen to you and to determine the best treatments available. She is very skilled and delivers all treatments with care and kindness. She takes time to answer any questions in detail and is up to date with the latest most effective procedures and treatments. I feel very lucky to have found such a wonderful doctor. I highly recommend her.
Dr. Senait Dyson's Credentials
Accepting New Patients
- Morehouse School Of Medicine (Grad. 2000)
Areas of Expertise
Awards & Recognitions
Publications & Research