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Ratings for Dr. Susan S. Courtney

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I love Dr. Courtney! I am a 76 year old woman in good health with some issues. She has identified that high priced specialists have missed for years!

Was this rating useful? 0

flag | Submitted May 10, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have never had such a complete medical history taken or such a complete medical exam as the one I received from Dr. Courtney. She found some things that I did not realize that were wrong and she got it corrected by sending me to the specialist that helped me take care of the problem. If you want to have a doctor that really cares about your health this is the one for you. Her office staff are friendly and know what they are doing. Be sure to bring in your list of questions about your health so you can get them answered. I highly recommend Dr. Courtney.

Was this rating useful? 1

flag | Submitted March 15, 2018

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

She was very professional and took time to answer all my questions. She sent me to a specialist who took care of my problem. I would highly recommend her is you want someone who gives you a complete exam and cares about you.

Was this rating useful? 1

flag | Submitted September 21, 2017

2
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

Has no idea what she's doing. She almost got me killed by not helping me to refill my prescriptions. I waited in a gown for an hour before anyone came in. She pretty much interrogated me and I've had to have the office resend referrals multiple times. They randomly sent me a nasal steroid and a muscle relaxer. They decided to refill 1 of my prescriptions and got the dosage off. The only nice people there are the techs and the receptionist. Don't see this doctor. Save yourself the headache.

Was this rating useful? 1

flag | Submitted July 31, 2017

2
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Avoid this doctor at all cost! She is argumentative and will not listen to the patient or allow the patient to be involved in their own treatment at all. Will not listen to the patients concerns over multiple visits and then will blame the patient for not following the treatment plans even though they are not working. Just wants to up the amounts of non-working prescriptions to help the patient. Told me that I would never be pain free again and could only take 4 Tylenol after major knee surgery for pain management. She should have her license revoked and investigated by the AZ dept of medicine for malpractice.

Was this rating useful? 1

flag | Submitted February 13, 2017

1
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

I brought my husband to see her and hopefully to get his meds that he has been on for a very long time..She changed his med without talking to him first..She refused to look at my husbands medical records..He had a ruputured ceberal anuesym over 20 yrs now..She took xrays of his hand neck,and chests...I dont know why,but I will be filling a report to the az medical board..If any one really need a doctor would be her...Did she really good to medical school?????.Just 1 more note the medical assistance could not upload a computer,nor could she say the word "aneurysm

Was this rating useful? 1

flag | Submitted April 2, 2016

5
Staff
4
Punctuality
4
Helpfulness
4
Knowledge

I've been going to Courtney Medical Group for almost 2 years now. I saw Dr. Marsh once and was not impressed. He may be a nice guy but all he did was complain about personal stuff. I was there for a visit not for a rap session with someone I didn't even know. The other times I saw Dr. Courtney and she was pleasant, kind, thorough. I learned more about my health in one visit with her then I learned my whole life. The new office staff is great, they are friendly, caring and always helpful. My last physician would have me waiting in his waiting room for hours before I even got to go in the back and his 1 front office person was always miserable and busy. Waiting for maybe 5 mins past my appointment time is nothing compared to other offices. I heard from other patients that things are a lot nicer then they were years ago. I'm on pain medication and anxiety medication and unfortunately the law stipulates that certain medication can only be given for 30 days at a time. This is what I've been told by my doctor and by my pharmacy. With all the health care changes going on there are many things that are out of the doctor's control and they have to follow rules too. I would highly recommend this office to anyone who needs good solid medical care.

Was this rating useful? 1

flag | Submitted July 6, 2015

3
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

My patient fired her today. She disrespected the patient and his nurse case manager. I wish I had read these comments prior to scheduling my patient with her. She was rude, arrogant, and does not listen to her patient's or their needs. I have worked with some very awful physicians but she takes the cake. Lack of professionalism and no bed side manner. If you want a physician that is "my way or the highway", then have at it! She has a BIG red X on my physician list. Her staff is okay to work with, but they all look like they are afraid of her. Who wants to work in an office like that!

Was this rating useful? 2

flag | Submitted June 19, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

After almost 6 months of being her patient she still couldn't remember my first name and treated me like it was my first visit. She would ask about an illness I did not have. She would tell me she was going to take care of me today.... kind of eerie. She would send me to a complete work up again! She is absolutely not concerned about the time and expense she is asking of me. I found my previous doctor and I am going back to him. These other comments are unfortunately true!

Was this rating useful? 2

flag | Submitted April 13, 2015

2
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

Her front desk staff are nice and it was always easy to schedule an appointment but it got to the point where she was asking me to follow up but there really wasn't a reason to do so. She is a terrible, uncaring doctor and a pill pusher.

Was this rating useful? 2

flag | Submitted January 1, 2015

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Dr. Susan S. Courtney's Credentials



Accepting New Patients

Unavailable


Biography

Unavailable


Languages

  • Spanish

Education

  • University Of Arizona College Of Medicine (Grad. 1983)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Medicare


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