Ratings for Dr. Michelle J. Brandhorst
I recently moved to P’cola, need to find a new primary. First visit went very well. Staff was great-I got a new patient appointment within 2 weeks of request. Dr. Brandhorst was very calm, patient, and listened. No hurry. Ordered the tests I need, and will revisit in a month. I really liked how she interacted with staff. Mutual respect. Off to a good start.
Dr. Brandhorst is a wonderful physician how ever her staff is terrible. They never answer the phone. If you are lucky enough to speak to a staff member, they are extremely rude. If there are no openings that day they will not offer any other appointments, you have to ask them to schedule you an appointment. I too work in the medical field and my boss would flip out if we ran his office the way this office is being run. I will be looking for a new physician today.
Staff is too busy to be helpful. My husband was seen and required a different medication than what Dr. Brandhorst prescribed. (cost) Over a week and four phone calls later, she finally prescribed something else but we are still waiting for someone from the office to actually call it in to our pharmacy. The office staff is disappointingly unprofessional, however I do like Dr. Brandhorst. This situation saddens me, and we will be choosing another doctor. It's a shame her staff can't get it together.
Dr. Brandhorst is a very professional Dr. She is caring and always concerned of any issues concerning the well being of my health. She takes time to listen to me. When she is in the room with you, you are her only patient. The best in pensacola....worth waiting for appointment.
Dr. Michelle J. Brandhorst's Credentials
Accepting New Patients
- Rush Med Coll Of Rush Univ, Chicago Il 60612 (Grad. 1997)
Areas of Expertise
Awards & Recognitions
Publications & Research