Ratings for Dr. Heidi C. Shea
My son had his first visit with Dr Shea today after a pediatrician referral. I have nothing negative to say about our experience (and yes, I am sensitive!). Waiting room staff was cordial, the nurse who took us back was kind, and when we met Dr Shea she was friendly and began building a rapport with my son by talking to him and giving him a compliment. My son had a blood draw and the nurses who did it were quick and understanding as he cried through it. Dr Shea did not make us feel rushed and she listened to our questions respectfully. Overall she was professional and we were pleased with our visit.
Inspite of the reviews I gave Dr. Shea & the staff the benefit of the doubt. Lots of pretentiousness from the doctor. No one seems to really know how to read labs, or seem to know when Dr. Shea will be available. Made an appt with Dr. Shea. Received a call to confirm from shceduling nurse the very morning telling me that my appt was with Dr. Shea. Called me an he later to see who I was scheduled with & asked me to move my appt up to see her. Still saw Autumn. Saw Dr. Shea for brief moments. Never sat down. I didn't get to ask all of my follow up questions after waiting to see her for 3 months. She stood there telling me in a forceful manner her opinion & how she is a board certified blah blah blah & then reveals she doesn't deal in Hormone replacement therapy, period! What does she do? Didnt even give a second opinion of my Hashimoto's diagnosis. Never even brought it up. Autumn, the P.A., explained said, even with labs reflecting high level of Prolactin, they wouldn't have bothered to order an MRI for lab marker indicating a possble Pituitary cyst; which was initially detected by my alert G.P. ,;whom, fortunatly ordered an MRI which prompted me to seek out Dr. Shea's expertise. Upon my initial visit Dr. Shea never mentioned she is not a hormone specialist. The entire staff will run you in circles, waste months, not days, but months of your life. Run the other way! I've never given a review in my life but this is note worthy, folks... Even my Nurse Practioner knows more than this woman!
The staff is so terribly rude and abrasive that it makes you very angry. It will be all you can do to not hang up on the phone because your child has to be seen. Word of caution. Everyone from front desk to terrible awful blood draws at this office. You would think you would ensure even friendly phlebotomists. But nope. Didn't say a word to us and we had to ask for a bandaid. Go elsewhere.
My 16 year old daughter and I came to see Dr. Shea at a referral. After it took 2 months to get in we arrived at the office and the receptionist was lovely. We went back saw the PA in 10 minutes and it took another HOUR to see Dr. Shea. She Was in the room all of 5 minutes, didn't even touch my daughter for a physical ( thyroid issues). From previous blood testing at another office the PA concluded my daughter has Hashimotos nobody told us how to treat it or what it was. Shea gave us a trial prescription and said " you don't need this but see how it makes you feel". Horrible bedside manner and lack of information. on top of all this my daughter had her blood drawn by the meanest, harshest woman. She was not good and took blood out my daughters hand. Then Shae ordered an adrenal gland test. It took two weeks after their office got the results to notify us. Then they tell us they didn't realize one of my daughters medicines can alter the results and must do a urine testNEVER GOING BACK.
Her staff is always rude, she continues to suggest more and more tests, nothing ever gets done. Now we are on a drug that we can't afford and she provides absolutely no help. Get this $75 charge came from her office the other day for a fee for the drug that she doesn't administer and has nothing to do with -- We are stuck because we have to go to her --- if our choice, we would go somewhere else
I left the office unable to schedule a follow appointment even though Dr. Shea told me to return in 1 month. Told that there was nothing available. I called back in 1 week to try again and was told I could be seen in 4 months or see the nurse practitioner by a very rude scheduler. I have a recently diagnosed pituitary tumor and the whole experience was very upsetting. I don't understand why she took me as a patient if there is no room in her schedule. I felt abandoned.
Scheduling appointments is painful with voicemail system and length of time on hold. Dr. Shae is quick to reschedule our appointments at her convenience and we often have had to wait 15 - 30 minutes to see her. Nurses seem unfamiliar with how to draw blood from children compared to all other doctors we have visited. On the one occasion that we were 22 minutes late for an 8:30 am appointment (due to an unpredictable traffic accident), I was told that she could not see my 14 year old daughter and that I would have to bring her back to the office at a later date which would mean my daughter had to miss at least another hour of school for the commute to Dr. Shea's office along with the long office visit. I'm appalled that Dr. Shae's office is absolutely the worst experience I have had in my life for scheduling appointments compared to all the health care givers my two daughters, my husband and myself have ever seen.
Dr. Heidi C. Shea's Credentials
Accepting New Patients
- Loyola University Of Chicago, Stritch School Of Medicine (Grad. 1996)
Areas of Expertise
Awards & Recognitions
Publications & Research