Ratings for Dr. S. Mark Tanen
Don't go to Dr. Tanen, he is rude and unprofessional. I called to let him know that I wasn't feel better, but actually feeling worse after being put on a new medication. He started yelling at me over the phone. He was belittling, and rude. After struggling with chronic sickness for over 8 months, I was very upset by the way he treated me, and how he handled my case. I will never recommend him or see him again.
I just called to get an appointment with Dr Tanen and a receptionist by the name Charlsa was extremely rude and misinformed. I told her I had Aetna and tricare as insurances. she rudely stated that they did not file secondary for tricare . when i told her they did as mentioned on their website she put me on hold and came back saying yes they do and that she thought it was only medicare. In an extremely rude manner asked for my name and social. I told her I did not like the manner in which she spoke to me and she was like OK whatever. Pathetic!!!! I obviously did not choose to go further with booking an appointment. I wonder how many patients he loses as a result of this employee.
Dr. Tanen actually called me on a Saturday to assure me that test results came out fine, which was a huge relief for me. He's professional, very courteous, and this is reflected on his staff as well. His office is clean, and so are his staff and the doctor himself - which surprisingly is not the case with many doctors and which disturb me to no end. He was not annoyed by my many questions about the procedure and tests, and took his time in explaining things clearly. Having done prior research, I knew he was not BS'ing or giving me the short shrift thinking I have no medical background, which I found some doctors do. His academic background, reputation among other doctors, together with his bedside manner, all make this doctor a well-rounded A+ for me.
Dr. Tanen is very knowledgeable and shows concern for his patients. He doesn't fluff up reports -- he tells it like it is. Office staff can be a tad rude but bearable. The on-site lab is the best and the chief of the lab is wonderful. I drive an hour to get to Dr. Tanen and it is well worth it. If you need an endo and are willing to work to get results then Tanen is the man.
I have been seeing Dr. Tanen for 7 yrs. now. I find him to be very knowledgable and caring. He is always available when I need to see him. I will say I do not care for the front staff much. They are generally short tempered and rude to me EVERY time I call. Eveyone else I have dealt w/ is very pleasant(phebotomist, nurses)and helpful when I must bring my children w/ me.
Dr. S. Mark Tanen's Credentials
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