Ratings for Dr. Charles E. Miller
Had 1 consultation with him for a surgery. He didn't prepare me for it at all. He was an hour late for surgery and I had to fast so I was starving because my surgery wasn't until the afternoon. His nurse KATE is terrible and rude. They sent me home with a pain pill I told them I couldn't take. So I had no pain medicine. Had to have a follow up appointment with ultrasound which was scheduled at 4pm. They didn't call me in until 5pm. Then I sat in the ultrasound room waiting for him until 6pm!!!!!!!!!!!!!! He then came in said some cheesy stuff and sent me home. I waited 2 hours for a 10 minute ultrasound. I don't know how anyone puts up with this.
I am going to Dr Millers office for my second IVF Cycle, unfortunately I miscarried at 19 weeks with my first IVF baby. In regards to Dr Miller, I can only say great things about him. He is extremely thorough, friendly and open to any and all questions my husband and I had about the IVF process. He seems a bit socially awkward at first but once you talk to him, he is actually a really friendly and chatty guy. Now, his staff....the first round of IVF, I had nothing but positive interactions with all of his staff, especially Joanne, at the front desk in Naperville, who recently retired. This cycle, it’s been nothing but a headache which has a lot to do with the new portal they recently rolled out. Instead of leaving voicemails, the nurses send messages through a patient portal. The unfortunate thing is that the portal app for iPhone doesn’t work well and I can’t chech messages from my phone so I have to wait until I arrive home to check on my tablet. Also, I’ve gotten incorrect information from some nurses at the office regarding when my husband begins taking antibiotics, my order for an ultrasound wasn’t put in so I had to go back the same day for my ultrasound....it was a number of different mess ups. As if the whole process isn’t frustrating enough. I feel like the staff need to get their act together. Other than that, Dr Miller is awesome, unfortunately his staff isn’t a great reflection of his office.
I also read a number of these reviews before choosing Dr, Miller. My wife and I met Dr, Miller after 2 unsuccessful rounds of IVF at FCI. FCI couldn't explain why the cycles didn't work. In May 2015, Dr. Miller mapped out our plan. He repeated FCI's tests and ran new tests. My wife did "trial cycles," so that Dr. Miller could confirm why IVF hadn't worked in the past. He was incredibly thorough and he identified the problem. After all of the tests, we did our first round of IVF with Dr. Miller in March 2016. Our son was born December 2016. We are grateful. Yes, it was a long process. Yes, Dr. miller ran a number of tests and double-checked everything. There is no question that he took these steps to give us the best chance at starting a family. Go to him for success, not the fastest path forward.
Dr. Miller wasted months of my and my husband's time by not being more aggressive in my fertility treatments. He took a "wait and see" approach because I had persistent cysts that could not be treated with birth control due to a blood clotting disorder. For months I begged for a change in protocol and for months he insisted we must wait and see. We changed doctors to Dr. R**** M***** of Naperville in Dec 2015 and by January 2016 I was on stimulation medicine and starting IVF. I am currently 34 weeks pregnant, and have no doubt that changing from Dr. Miller is the sole reason.
Dr. Miller has worked with me for a variety of gynecological and surgical matters that have started since age 14. He also has been taking excellent care also young ages and a strong inheritance endocrinology and reproductive complications for my young daughters. He is right to the point intellectual and especially easy for young daughters to relate to complexities at such young ages. He is also well liked organized and explicit in his requirements to get to the goal and services at the most optimal achievement possible. The front desk staff are very inefficient, rude and not personable or professional ... Especially Joreen. We all agree in her confusing ways and even asked to call back for a doctor that is not even on staff at Dr Miller's office saved in voicemail with other message of her very unprofessional modalities. Unfortunately sets a tone for the front desk. She gives out medical advise and not in line with her position. The nurses are responsive and excellent .
This is the worst doctor I have ever experienced in my life. He is a narcistic maniac. He is enthralled with himself. I believe he also suffers from some sort of antisocial personality disorder. Meaning he has the complete incapability to have any empathy. Maybe he is a good surgeon, but no one is that good. He throws his patients aside like worthless trash after he has made his money. This man is a monster! Run away and run away fast! To be a physician u have to care about others, this guy only cares about himself. I can't emphasize enough how evil this man is!
I went to Dr. Miller after two mc's ttc #2. I will be honest, I read all of these reviews before going to see him, so I saw him with eyes wide open and I am in healthcare so I know a little bit about things. And here's the deal, Dr. Miller is 100% a very competent and professional doctor who knows his s#*t. I don't know about you, but that's what I want at the end of the day. I have two comments for those faint at heart. 1) If you can't stand to wait, go to another doctor - all doctors are sometimes late and 2), he's straight-forward and honest which, believe it or not, is what you need in a time like this. This infertility journey is an emotional roller coaster so don't blame Dr. Miller for not coddling you. He's a busy guy, and is actually a very funny and nice guy when you get to know him. Some may say he's test hungry. I laughed, he's thorough. Had I listened to others and not completed my HSN, we would have never found the cause of my potential recurrent mc's. Dr.Miller was gracious to work within my scheduling constraints to get me into surgery. Arrogant docs don't do that. The only issue I've ever had had to do with a lab tech's rudeness. Bottom line, take your health into your own hands. Take Dr. Miller's recommendations, research on your own and trust but verify anything you doubt. In the scheme of things, he is the best and that's who I want treating me!
I have had a great experience with Dr. Miller over the past year. He was very thorough with his initial testing to determine the cause of my infertility rather than just jumping into treatment and having it not work. I originally scheduled a consult with him due to concerns with scar tissue. 3 days after the consult my surgery to remove the scar tissue was scheduled. I had complications due to an ectopic pregnancy after our first IUI attempt. Dr. Miller handled it very well and was very kind and apologetic when the complications arose. Dr. Miller is very matter of fact and may not coddle his patients, but that's not what I was looking for. I was looking for a smart, competent doctor who could get me pregnant and that is just what he did! Dr. Miller's staff was also wonderful, especially the staff at his Schaumburg office. I disagree with the review that Wendy is rude. Wendy was my IVF nurse and was always very nice and answered all my questions promptly. Whenever I left a message in the IVF voicemail I received a prompt call in return. Yes you will wait a while for your consultation appointment with Dr. Miller. I probably waited about an hour and a half. All of my bloodwork and ultrasound appointments were on time especially in Schaumburg. My advice is make your appointments first thing in the morning 7:00 am and you will not wait at all! Overall I highly recommend Dr. Miller and his staff!
I love love love Dr miller for so many reasons. He knows what he is doing. I'm so happy going to Dr Miller & know many others that he helped to get Pregnant. My only grip is working with his IVF nurse Wendy is very rude & demeaning when you have to deal with her over the phone. No sure why but for some reason she's just real mean in her speech & attitude. Thank God Dr Miller & rest of staff are so wonderful but if you have to work with Wendy beware & try to get through all her rude remarks because Dr miller is the best & worth it even though Wendy makes it hard to deal with.
Dr. Charles Miller is the most knowledgeable and skilled doctor in this field. I've been to many over the last 8 years and would recommend him to anyone. You want the best of the best and someone who is confident and skilled. Dr. Miller is so far ahead of what most endocrinologists and IVF doctors are doing. I recommend him 100%
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