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Rate Dr. Monte J. Nussbaum
Dr. Monte J. Nussbaum's Ratings
Every single time I try calling this dr's office. No answering service is working correctly or better yet. The staff keeps the greeting on, "we are out to lunch" for more than their ridiculous two hour lunch break. What dr's office takes a two hour lunch and finds this acceptable??? Good luck in the waiting room. With the renovations, the space is tighter and the staff could care less about the patients. I desperately wish I could find a reliable and caring office in Lynbrook that takes my insurance. I tried filing a complaint with LIJ, good luck. They only tell you to speak to Roberta, who does nothing with office complaints.
The reviews are very accurate about the staff. I am actually surprised that in todays society a doctor would allow this type of unprofessionalism. The staff is so loud and the office is pretty dirty and equipment is very old.
The people who answer the phone are HORRIBLE.. The wait time is never less than 2 hours because they over book all the time. The believe that their time is more important than yours. The office and exam rooms are filthy. On the positive side, the Doctor and Nurses are very nice and helpful.
Staff billed 3 times for co-pay even after I sent them copies of the cancelled check. Office was very dirty and there were multiple, UNCOVERED urine samples on the wet sink top in the bathroom. ANYONE could have mixed and fooled with the samples. I never went back.
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