Ratings for Dr. Robert S. Fredericks
This Doctor is brilliant and will not treat you like a number. He will spend an hour with you if that is what it takes. His staff is rude and threatening and he puts his staff first which is a shame. You will always wait for more two hours after your appointment.
Find another Dr. This one might be knowledgeable, but too many negatives. He is always min. 2 hrs. late; has halitosis that will knock you out; likes to impress you with his knowledge and seems to get upset if you question him; every appointment I've had (6 yrs.) he tries to write me a new prescription for new expensive drug. Is he getting rewards? Why does he book so many close appointments when he knows he'll be behind? Should only book every two hrs. His staff are young and polite, but incompetent. Phones are never answered by the many extensions; never get promised return calls, even when you leave a message; incorrect coding for labs cost me over $700; been trying to get them to help correct it for over a yr. to no avail. Seems to have quite a turn over of staff. Can you blame them? I was referred to him by a patient, but can no longer tolerate this practice. Find other Dr.
I couldn't tell you if he was helpful or not because he was a bare minimum of 3 hrs behind schedule. I went there twice, coming from 4 1/2 hrs away only to be told he was running late. The first time my appointment was at 3 pm. Staff told me I Wouldn't be seen until 7 pm or later that evening! I rescheduled. This time my appointment was for 1:20pm. I called in and they said they were two hrs behind. I waited till 2:30pm (since I had checked in) to go in. They told me it would be another two hrs!!! The office staff is incompetent at best and his office manager should be fired for overbooking patients. He might be a great doctor-I will never know.
Expect to wait at least 3 to 5 hours past your scheduled appointment time to see him. He's very knowledgeable but he spends a great deal of time with each patient and typically runs several hours behind on any given day. You can call ahead of time and the staff, if they answer the phone, will let you know how far behind he is. You also need to ask him to clarify things; he talks at a very scientific level and, at times, it's difficult to understand what he's leading to. I'm happy with my treatment but the management of the office is a bit troubling. Why is the phone never answered?
I waited 3 hours for my appointment. The doctor ordered a biopsy. It took two months to get the biopsy and then the results. The nurse never answered her phone, ever when I called for the referral or results. I advise anyone who thinks of going to this doctor to find someone else. It isn't worth the frustration one suffers to get things done by his staff, and waiting three hours for an appointment is just not right.
We waited our first visit for about 3 hours. We were ok with that because the dr seened knowledgeable. But since the first visit we have called and left over 4 messages. The reason we are going to an endocrinologist is for help getting hubby's health balanced.
Dr. Robert S. Fredericks's Credentials
Accepting New Patients
- University Of Southern California School Of Medicine (Grad. 1975)
Areas of Expertise
Awards & Recognitions
Publications & Research
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