Ratings for Dr. Bruce Heller
I was referred to Dr. Heller from a primary doctor at NYU Medical Center. I feel I was bamboozled by Dr. Heller since he would not answer any of my 5 questions. The appointment was for several mole checks and a Retin-a micro prescription (for adult acne). My mole check on my body lasted one minute and when I asked him about my adult acne and insulin question he said he did not know and I shouldn't worry about it. So basically Dr. Heller just writes prescriptions and you will need to Google all your questions. He's just the middle man.
I have been a patient for about a year and a half. I The staff is very professional and concerned about their patients. They provided solutions to my skin problems and take an aggressive approach to any potential of skin cancer, which I truly appreciate. I would recommend to my friends and colleagues.
All of the negative postings here are absolutely correct. Dr. Heller is a horrible doctor. I've always felt rushed, not listened to and made to feel like a number - it's a factory - I just read that someone else had a biopsy and didn't get results - the same thing happend to me. He saw a small gowth cut some off - then told me the sample was too small - no results. I think he's committing fraud - unnecessary biopsies just to get the money. He should be investigated.
I didn't want to believe the reviews, but this place is exactly run like a factory. The staff might as well have chewed gum and twirled their hair. Dr. basically guessed what i had based on looking at me. He didnt ask me much questions. He seemed like he knew but he didn't. I wasn't able to get my perscription that day so i suffered through the night. I called the emergency hotline that very night and no one returned my calls. Not even 2 days later!! I called the 3 rd day and asked for a dr's note and they would not provide me with one. The lady named Erica was supremely unhelpful and rude! I do not recommend this place. With all the emtional stress i was dealing with this place compounded my stress.
Avoid! Shockingly poorly run practice. Dr Heller brought two "assistants' with him to my exam. I don't know why. I was outnumbered and had no time to ask my questions. (I had even written out what I wanted to ask.)In less than 5 minutes he'd taken 2 biopsies, gave some instructions to the 2 assistants, and when I told him I felt overwhelmed by the bums-rush act, he shrugged it off saying this is how the practice was run. I felt like a car on an assembly line. No conclusion came from the biopsies-and it was suggested I return for more testing. I now have two scars from the biopsies, no diagnosis, AND was sent a bill for charges NOT covered by my insurance. I've been to other dermatologists-I have insurance, paid an in-office co-pay of $30.00. This is the first time I've ever had to pay an additional $160 out-of-pocket.) Having just been laid off, this really was adding insult to injury. This practice needs some extreme sensitivity (put yourself in the patient's shoes) training.
Hands down the worst doctor experience I have ever had. He saw me for 2 minutes and in that brief period of time he prescribed me 8 different "new" medicines none of which he described...Then he did 3 different "office surgeries" of which I was billed by both his office and then the lab where he sent the specimens to be analyzed. AVOID THIS DOCTOR AT ALL COSTS! In a rather ironic twist to the story, I was searching for a new dermatologist on this site and came across someone to later find out that he worked in the same office. Dr. Akhavan works in the same office, but is a completely different person and much better dermatologist.
Probably one of the worst doctor experiences I've ever had. He runs a factory like environment. Wants to see as many patients as he can, as quickly as he can so he could profit well. Spends approximately 20 seconds with you in the room. Does not answer your questions and leaves you feeling like you just wasted your time and money. Stay very far away!
Dr. Bruce Heller's Credentials
Accepting New Patients
- Jefferson Med Coll-Thos Jefferson Univ, Philadelphia Pa 19107 (Grad. 1977)
Areas of Expertise
Awards & Recognitions
Publications & Research