Ratings for Dr. Bruce Heller
I went to Dr. Hellar because of a rash on my face that I later learned was Rosacea. Dr. Heller prescribed me a sulfur face wash and a cream [over $100.] none of which worked. Finally I went to Duane Reade and the pharmacist told me to purchase Prosacea which rid me of my rash. Upon a follow up visit before the OTC I bought , he gave me a skin cancer screening and scraped a few moles and told me one mole (dysplastic nevus) had to be removed on my stomach. Dr. Dumbar a surgeon cut it out and scarred my stomach because he decided his student should stitch me up. I didn't feel a thing because of numbing injections but I would never go there again. I'm still upset at myself for not protesting to having a student make stitches while Dr. DUMBar encouraged him on what a great job it was when he tied them so tight i have line one my stomach from the scars. I wouldnt go to this dermatology practice, it's basically run like a convenience store and he rings the register all day stuffing patients into rooms and having them wait in there while he sees other. He devotes all of 5 minutes to you hardly listening to why you're there and brags about how nice looking he dresses.
I was referred to Dr. Heller from a primary doctor at NYU Medical Center. I feel I was bamboozled by Dr. Heller since he would not answer any of my 5 questions. The appointment was for several mole checks and a Retin-a micro prescription (for adult acne). My mole check on my body lasted one minute and when I asked him about my adult acne and insulin question he said he did not know and I shouldn't worry about it. So basically Dr. Heller just writes prescriptions and you will need to Google all your questions. He's just the middle man.
I have been a patient for about a year and a half. I The staff is very professional and concerned about their patients. They provided solutions to my skin problems and take an aggressive approach to any potential of skin cancer, which I truly appreciate. I would recommend to my friends and colleagues.
All of the negative postings here are absolutely correct. Dr. Heller is a horrible doctor. I've always felt rushed, not listened to and made to feel like a number - it's a factory - I just read that someone else had a biopsy and didn't get results - the same thing happend to me. He saw a small gowth cut some off - then told me the sample was too small - no results. I think he's committing fraud - unnecessary biopsies just to get the money. He should be investigated.
I didn't want to believe the reviews, but this place is exactly run like a factory. The staff might as well have chewed gum and twirled their hair. Dr. basically guessed what i had based on looking at me. He didnt ask me much questions. He seemed like he knew but he didn't. I wasn't able to get my perscription that day so i suffered through the night. I called the emergency hotline that very night and no one returned my calls. Not even 2 days later!! I called the 3 rd day and asked for a dr's note and they would not provide me with one. The lady named Erica was supremely unhelpful and rude! I do not recommend this place. With all the emtional stress i was dealing with this place compounded my stress.
Avoid! Shockingly poorly run practice. Dr Heller brought two "assistants' with him to my exam. I don't know why. I was outnumbered and had no time to ask my questions. (I had even written out what I wanted to ask.)In less than 5 minutes he'd taken 2 biopsies, gave some instructions to the 2 assistants, and when I told him I felt overwhelmed by the bums-rush act, he shrugged it off saying this is how the practice was run. I felt like a car on an assembly line. No conclusion came from the biopsies-and it was suggested I return for more testing. I now have two scars from the biopsies, no diagnosis, AND was sent a bill for charges NOT covered by my insurance. I've been to other dermatologists-I have insurance, paid an in-office co-pay of $30.00. This is the first time I've ever had to pay an additional $160 out-of-pocket.) Having just been laid off, this really was adding insult to injury. This practice needs some extreme sensitivity (put yourself in the patient's shoes) training.
Dr. Bruce Heller's Credentials
Accepting New Patients
- Jefferson Med Coll-Thos Jefferson Univ, Philadelphia Pa 19107 (Grad. 1977)
Areas of Expertise
Awards & Recognitions
Publications & Research