Ratings for Dr. Stephen Whittaker
We have been with this Dr. since his practice opened. He took on too many patients & now has no time for us...his receptionist has the personality of a rock & doesn't know the meaning of the word polite. It's a shame, he is a good doctor, but if you can't see him when your sick, it's time to move on. Sad that his practice has become like this, not even sure he realizes what his patients think about how it has changed. They need Ginger back, then maybe things would improve.
NEVER AVAILABLE. NEVER. Been his patient for 10 years but can never see me even if I am sick as heck, I will get an appointment for "after a month" MINIMUM. I end up at walk in clinics all the time due to the fact that my family doctor never has the time for me. DONT TAKE PATIENTS IF YOU DONT HAVE THE SPACE OR TIME!!
I love Dr. Whittaker! I’ve been going to him since soon after he opened. He’s very knowledgeable and helpful. His newer secretary on the other hand, is horrible to deal with. She is so unhelpful and rude. You can’t get any emergency appointments, even for prescriptions and she just tells you to go to a walk-in if you don’t want to wait 3 months. You’re also supposed to magically know how long the wait time is for an appointment and plan ahead. His old secretary, Ginger, was absolutely wonderful. Such a shame. Makes me dread calling to even make an appointment.
Dr. Whittaker is a very good and caring doctor. Sadly though, his staff are not. The new receptionist is very rigid about the "rules", and she is controlling and rude. She is extremely unhelpful ESPECIALLY if it is urgent. She just repeats the rules and tells you, "No, he cannot see you, but I can make an appointment for you in three months." !! I need a doctor who I can see in urgent situations but here you have to call at 9 am on urgent care day and call and call and keep calling/redialing hoping not to hear the busy tone and that someone will answer! (It gets stressful because you have a very short timeline to get through to reception. By 9:05 it's all over. You either are the lucky one who got the appointment or you're going to the walk-in clinic! His former receptionist Ginger was always flexible with me and tried to get done what I needed promptly and politely. I don't like going to his office because of the new receptionist but I do think Dr. Whittaker himself is excellent. I don't know if he is aware of how difficult his staff can be to work with.
I have been with Dr. Whittaker since he first opened his practice, I absolutely love him and his staff. He's very attentive to his patients he has never been in a rush with me. If I need medical tests or imaging and there's a long wait he will call and get you pushed up further. He always goes through his previous notes to get caught up on how things have turned out. The second he gets an alert back on test results he calls you right away. Is he a busy doctor yes he is very busy I do not agree with any of the comments that he's in this for money that is completely false! Most Dr's offices have the same policy about refilling meds ask when you see him he will give you a prescription good for the three months unless it's a level one drug like opioids by law he has to see you in person to get those meds filled. There are plenty of times I don't realize I have no refills left and the pharmacy will fax it to him and he will fax it back.
Dr. Whittaker used to be so caring for his patients. It now appears that Dr. Whittaker is in the field for money, and not the well being of his patients. And his reception staff are just horrible to deal with. It's all about how many people he can see per day, as he gets paid per patient. This is why he spends no time with patients, rather quickly writes a perscription and sends you off. Also, they stopped doing prescription refills by fax from pharmacy in order to have patient come in person to get money for seeing them. Was told by admin to go to emerg or walk in clinic for refill prescription because Whittaker did not have an apt availabile until three months! And she was so so rude about it. So I was basically told, " find another doctor who cares." Nevermind that it's lifesaving medication that could easily be refilled over phone with pharmacist. Would never recommend Dr. Whittaker and his office doesn't care either, in fact they are the biggest reason. However it comes from Whittaker, and they have their marching orders. It's awful that our public dollars go to fund these medical "services".
Dr. Stephen Whittaker's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research