Ratings for Dr. Amy J. Robinson
The staff is very rude unprofessional and uncompromising. I was a new patient and was informed that maybe I should see a different doctor because I complained of having to wait 45 minutes when I had a scheduled appointment. Also, violated HIPPA law by giving me a different patients lab work which includes her personal address, personal telephone, birthdate and insurance information. I find this very troubling and would not recommend this office to anyone. I have since removed my children as patients and hopefully my personal information will not be jeopardized.
Dr. Robinson is extremely nice with a pleasant bedside manner. However, the office seems to be in a constant state of overwhelm. Messages are rarely responded to. Call back requests are either ignored or lost. Lab results appear to become lost in the ether even when those results show serious cause for concern and follow-up. There is nothing more frustrating than spending days chasing down test results, prescription refills that never get filled, etc. I'm not entirely sure whether the problem is the competence of Dr. Robinson or if her staff is so lacking in appropriate and organized processes and procedures that it affects Dr. Robinson's ability to care for her patients effectively. Whatever the case, I'm sure the office will continue to prosper until a patient dies because of vital info not followed upon. My family doesn't care if our doctor is "nice". We care that our doctor is looking out for our health and is on top of any serious issues. Here... it is not always the priority.
Dr. Amy J. Robinson's Credentials
Accepting New Patients
- Jefferson Medical College Of Thomas Jefferson University (Grad. 2000)
Areas of Expertise
Awards & Recognitions
Publications & Research