Ratings for Dr. Robert B. Dugan
Had Dr. Dugan for 6 1/2 years. NEVER once mentioned to me I was missing appointments. I always made my appointments in July since I'm self employed and have limited time to make appointments so I can get my blood pressure meds. The staff put down for a June appointment when I requested a July appointment. Then I get a letter, NOT A CALL, saying I'm discharged from his service IMMEDIATELY because of numerous missed appointments. I called explained the mix up and NOT A WORD BACK. This is the most cold hearted staff and Doctor I have ever met. It wasn't this way when I first started but he changed his staff. Needed my Lisinopril filled before my visit last year and I get a 90 day supply, as I was paying out of my pocket and the price is the same for a 30 day or 90 day, and the staff called in a 30 day when I still had 2 months to go before I saw him. Next month rolls around and I called AGAIN to have a 90 day and they do the 30 day again. I refused the meds and called his office and I told them they are costing me 3x the price and that I refused the meds so I need a 90 SUPPLY NOW. I finally got the 90 day. Then they wanted me to get on a Statin drug. I said didn't you read what I filled out on those papers when I first started under allergic reactions to drugs? The staff didn't answer me and then I said I have an allergic reaction to Statin drugs as I start shaking inside and my hands also shake so I'm refusing that drug. I WOULD NEVER RECOMMEND THIS DOCTOR!!!!
Dr Dugan is easily the best Doc. I've been to. Extremely personable, feels more like sitting down with an old friend than some Stale M.D. that sees me more as a number or a $ sign than a person. I'm a last minute person and have rarely had problems getting in. Regularly work 50+ hours a week, with a stay at home wife my time is expensive so I don't like sitting warming a seat waiting on a Doc. He understands this and though you have to wait my time is not abused like other offices. Dr. Dugan is always helpful with? Different options, homopathic add well as conventional. Just don't ask him about 40 day spiritual fasts. This was the only area I've ever found his knowledge thin. I do recommend him!
The DR is not knowledgable. He seemed extremely cluesless to the point that I have to read everysingle test result that came. Was very surprised to see such kind of a doctore
I would have given Dr. Dugan 5*'s, but as with all Dr's, they always run late, but not as bad as most. That said--He is without a doubt one of the best, most knowledgable, & kindest Dr's I have ever been to! Not only that, Dr. Dugan LISTENS to you, doesnt dismiss your suggestions or ideas, & answers your questions in a way you can understand. There isnt a judgemental bone in his body either. He is very helpful, & has a great personality & sense of humor. As for his staff? They're just as terrific as he is; never rude, return calls in a timely manner, very helpful, & have a great sense of humor too. If you need an appt, you dont wait for weeks to get one, even as a new patient. My advice? If you need a family Dr., this is the man for you. I have to add, to this Dr & his staff, you're not just a patient number, you're a person.
Dr. Robert B. Dugan's Credentials
Accepting New Patients
- Western Univ of Health Sciences, Pomona, CA (Grad. 2000)
Areas of Expertise
Awards & Recognitions
Publications & Research