Ratings for Dr. Julie S. Bortolotti
Raquel at the front desk is incredibly rude and needs to be trained on customer service and compassion. It’s a shame that an excellent Doctor like Dr Bortolotti is overshadowed by the poor and incompetent front desk staff, unfortunately Raquel is the the only name i could get, but the front desk is the first and last impression a patient has....too bad it couldn’t have been a more positive one.
I went to Dr. Bortolotti when Ashe was at her former clinic( which was dark and uninviting with rude staff) and she helped me tremendously with my blood sugar, thyroid and depression issues. She is very caring and knowledgeable. I started seeing an endocrinologist and did not see her for a few years. Now she is at her new UT Bayshore clinic and I have seen her twice recently. She is a wonderful doctor and I plan on seeing her now, rather than driving to the medical center.
I first saw Dr. b at Family Doktor. Loved her, the office, not so much. Followed Dr. Bortolotti to UT Bayshore when she transferred, Love her, love this facility. Everyone is friendly and helpful. My first appointment was Dr. B's first at this new location. I did wait nearly 30 minutes in the exam room because they were giving her the rundown of their procedures. Grrr. However, I have been back 4-5 more times, usually wait 5-10 minutes after appointment time to exam room. Nurse does her things and within 5 minutes of nurse leaving room Dr. B comes in, smiling, hand extended, making me feel like she knows me and cares. She even remembers past conservations we've had! Appointments are readily available but am sure once word gets out how good she is, it will get harder! Highly recommend Dr. Bortolotti. I Finally found my Doctor! Took 20 years!!!!
Everyone knows that after age 30, things start to come up, lol! Being in overall good health, she takes every single of my "over 30" concerns to heart, and does what it takes to make me feel at ease. She is very thorough, very patient, and explains things so that its eay to understand. The only complaint I have is that sometimes I have to wait in the patient room up to 20 minutes before she comes in.
I love Dr. Julie. She is so kind and caring. I am disappointed that her staff has changed though. Her nurse is rude and unkempt. At my last visit she had her sick child at the nurse desk with her who was rude also. I may be switching to Dr. Hartig who I saw once for emergeny visit and was great. Would probably still see Dr. Julie if not for her staff. She is a great doctor.
The doctor and her staff - and other drs in the office group- are ALWAYS prompt, caring, knowledgable and leave me, and my family, feeling like we are their only concern in the world. After seven years with this group, we could not ask for better doctor care.
Dr. Julie S. Bortolotti's Credentials
Accepting New Patients
- University Of Texas Medical School At Houston (Grad. 1999)
Areas of Expertise
Awards & Recognitions
Publications & Research