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Ratings for Dr. Edward Hussman

1
Staff
3
Punctuality
2
Helpfulness
5
Knowledge

I agree with the vast majority of comments, but lets ease up on Carla and put the onus on the Dr. He knows what the problem is...it's been going on for a few years now and I'm sure he is aware, even if he doesn't read these comments. At the end of the day I guess you pay for what you get. I know the Dr. is so kind and patient, but at who's expense. It's his patients that are fronting this frustration which is not helping our health issues.

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flag | Submitted July 13, 2017

1
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Great Doctor, worst receptionist. Takes about 3-4 hours to get an answer when trying to book an appointment and that's if you're lucky. If you end up getting no response and you leave a voice mail there is probably a 95 percent chance of NOT getting a call back. Dr Hussman is great, so patient and kind but I really hope he reads these reviews about how awful the service is from the receptionist Carla. We're considering leaving just because of her. This is after 4 years of dealing with her so it's getting really old and I think I've reached my limit! Reception is the face of an organization and is the first point of contact for patients so having such terrible service unfortunately makes everyone else look bad.

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flag | Submitted June 23, 2016

1
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

hate the receptionist so much, love the doctor. carla the receptionist never answers her phone and instead is speaking Portuguese all day long to family or friends on the phone, she is the worst, hate her with all my heart

Was this rating useful? 2

flag | Submitted June 23, 2016

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Great Doctor. Always keeps a close eye on my health and he is very thorough on any issue I bring to his attention.

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flag | Submitted March 21, 2016

1
Staff
5
Punctuality
1
Helpfulness
5
Knowledge

I had to leave because I was not getting the servic e I deserved, especially being a long term patient. I felt I had to work harder to make sure the secretary was on top of her work, if I needed a fax done ASAP or renewal on my medication.

Was this rating useful? 3

flag | Submitted March 4, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr is good but secretary is the worst I have seen in my life my husband was with Dr hussman for almost 20 yrs he finally had enough changed Dr all because of Carla she should be fired all she does all day is on her cell she sucks!!!!!

Was this rating useful? 2

flag | Submitted March 2, 2016

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Great doctor but I can't make an appointment because nobody answers the phone or returns my calls. Staff is brutal.

Was this rating useful? 1

flag | Submitted January 18, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Fantastic doctor who will take time to listen to you. Very professional and is knowledgeable about current trends in medical field. Carla is also great, friendly and makes you feel welcome.

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flag | Submitted August 16, 2015

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I'm very happy with my doctor , he always takes his time with me and never rushes me out the door. Carla is a great girl, always pleasant and funny, always trying to help as much as she can, yes I agree she could try harder, but I've seen worse much worse, some are downright rude to patients .

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flag | Submitted August 27, 2014

1
Staff
2
Punctuality
5
Helpfulness
4
Knowledge

He is a great doctor but his office can only be as good as his team. I have no idea why Carla is still employed, she lies to cover up her incompetence. I really don't think he knows what's going on!!! She is friendly & chatty when working. I believe she has screwed up info for my allergy shots causing me to be very ill. Recently I have asked her to get me on a year long wait list for a clinic which she again failed to do. Paper work that was supposed to take a week has taken close to a month & that's with me diligently following up. These are serious issues which are causing me to have ill health & loss of income. I don't really know what it will take to get Dr. H to pay attention to her deficits, of which she has many and either address them or find another receptionist. If she were as competent at her job as he is this would be the best Dr. Office in at least the city/province! He is upbeat, fantastic, knowledgeable & thorough in his approach. I wish I could say the same for her!

Was this rating useful? 1

flag | Submitted June 23, 2014

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Dr. Edward Hussman's Credentials


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Education

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