Ratings for Dr. Thanh-De Nguyen
I had the most horrible experience with this "Dr". Some of the staff were very kind to me. I told my friends I was going to get my braces done by this "gentleman". Everyone told me to avoid him because his service is horrible and he wouldn't do a good job with my teeth. I decided to give him a chance.However, the Dr proved to me that what my friends said about him is true. After signing a contract with him, his attitude and behaviour changed. He never greet me nor my family. He just went down touching my face without explaining what is about to happen. One time I had to even wait 45 minutes -1 hour on the chair for him. It was awful. When I was about to complete my procedure, I had a lot of inconvenient things happening in my life. I always apologize to the staff for canceling last minute. When I finally showed up, he was so angry at me yelling at me saying " You should stop canceling your appointments!" I apologized again and told him I was demanded elsewhere and couldn't find a replacement. He cut me off and continued degrading me. " The more you cancel on me, the more I am being held back, I can't properly work if you keep slowing me down." After that I realized, if he succeeds he wants the credit. If he fails, it's my fault or anyone's else. He kept going with " I am about to have enough of you. You can take your money and find a new orthodontist. Go transfer somewhere else." I was shock and angry but I kept quiet. Even his staff was so shock of him talking to me in front of other clients. He continued to tighten my braces but this time, he handled me very rough. He was holding my cheeks so tight. Then he proceed with " She doesn't know French or English?" because I didn't tilt my head hard enough. How rude and ignorant can one person be? Obviously after this, I should've listened to my friends and other people telling me to avoid this guy. His ego is higher than the sky. The nerve! I wouldn't recommend him to anyone. Poor service. You're actually paying someone to degrade you, insult you, and getting away with your money.
Very pleasant team and makes you at ease with the braces. I received the best service with Dr Than! Don't listen to the people that whine for anything. If the receptionist says no for a special request then so what.. I think the most important is that I got perfect teeth and compliments from everyone! Thanks to you Dr Thanh and all your staff.
Un gros merci à toute l'équipe pour mon magnifique sourire. Équipe accueillante et soucieuse. Ce sont des Perles! Dr Thanh Nguyen, vous êtes vraiment un perfectionniste. Le résultat final est spectaculaire. Je vous recommande vivement. Une clinique fantastique et une équipe toujours souriante et attentionné. IO.
Je recommande Dr. Thanh-De Nguyen puisqu’il est toujours souriant et ayant beaucoup d’espoire. Lui est son équipe sont toujours là au rendez-vous sans faute. Je n’ai jamais eu des problèmes avec eux, si tu as des questions, ils sont prêt à t’écouter. Bref, vous trouverez surement d’autres dentist mais je vous promet qu’on ne parlera pas du même résultat finale! KA
Dr Thanh-De Nguyen is a "Clown" at work.He refuses to communicate and doesn't respect his customers after you sign the contract. I also approve the following bad ratings: "I aprouve people who gave bad ratings. The staff seem to talk in your back and the orthodontist isn't really polite. This is just the consultation so I didn't continue. He seems to only like your money." "He always blames any treatment failure on patients. It is easy for an orthodontist to get an excuse for his neglect of duty. He refuses any person to stay with an child patient, and no further communication with the parent at all. Why? Now I understand, he needs an excuse for any failure: the kid is not in cooperation with him. He is good of course. If succeed, it is his success. If fail, it is the patient's fault. The staff is good of course. They do help him to cover his beautiful lies." "Lazy and will take the quick way out. Wouldn't see me as soon as possible after my permanent retainer broke just a few days after putting it on and my teeth moved. Told me I need a new retainer every 5 years so that I would pay, recommended unnecessary procedures and shaved off a large portion of my tooth when removing the brace glue. Also failed to inform me about weening off the retainer. Overall highly unsatisfied and would not recommend. I had to go to another orthodontist to get another opinion because I really did not trust him and I was right not to. Saved myself thousands of dollars by not doing the unnecessary procedures he said I should." "I was at Dr Thanh-De Nguyen today for a preliminary consultation for my child. The receptionist was rather abrupt. She corrected me immediately that he is not a dentist, he is an ortho. Fine, he's an ortho, not a dentist. She also asked me to fill out 2 pages of information and in a casual way she said that will be cash only, no credit card nor check. I sat down and started filling out the information but can't stop thinking about the income taxes I pay and this guy is working for cash only. The anger got the better of me, I got up and torn the papers to shreds and left. I have to find another ortho for my child, not this guy."
Mon expérience avec Dr Thanh-De Nguyen a été plus que satisfaisante. Toujours de bonne humeur, il a répondu à mes nombreuses interrogations et a su m'accompagner dans le processus. Je me suis sentie en confiance et entre bonnes mains du début à la fin. Merci de m'avoir donné le sourire que j'ai toujours souhaité avoir. KBR
Merci beaucoup pour ce que vous avez fait pour moi! Ces 3 dernières années ont passé plus vite que je ne l'avais pensé. Merci beaucoup pour votre accueil chaleureux, vos sourires à pleine dents, votre dévouement. Hélas, toute bonne chose a une fin! Mais c'est le commencement d'un beau sourire pour moi!
Dr. Thanh-De Nguyen's Credentials
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Awards & Recognitions
Publications & Research