- Doctors
- Ontario
- Markham
- Family Doctors
- Dr. Irene K.W. Kwan
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Ratings for Dr. Irene K.W. Kwan
Dr Kwan herself is good but sadly she hires horrible , rude and unprofessional staffs. I only been there once in a while(try to stay away), not one time I i saw other patients upsetting by the rude/bad staffs.
Worst staff; rude and unprofessional. I wanted to schedule an appointment and they told me since I havent been here in a while, i will have to book until June.
Staff are rude and uneducated!!! Not sure why Dr Kwan still keep those women there!!
Receptionists are rude and waiting time takes too long
dr. kwan's front desk staff are extremely rude. don't expect to get any type of customer service from them. they just do the bare minimum. tell you to do this or that and send you on your way. like most doctors, dr. kwan will never start your appointment on time. but we have to be on time to check in. not sure where the logic is and how this could possibly be fair...
Just called to book an appointment and was asked to CALL BACK NEXT MONTH because one of her receptionists is on vacation and then was hung up on before I could complain. Absolutely ridiculous.
I agree with most comments said. The staff is extremely rude, I called in once to have a prescription clarified and the staff belitted me and said it was my fault and that I should know. Turns out that they got it wrong and still blamed it on me. Lots of waiting time, usually go there check in and have breakfast/lunch. Refers you to see many specialist.
Showed up 40 minutes late for her first appointment causing sequential appointments to be delayed.
Dr. Irene K.W. Kwan's Credentials
Facility Affiliations
Accepting New Patients
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Biography
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Languages
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Education
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Other Specialties
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Areas of Expertise
Unavailable
Awards & Recognitions
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Publications & Research
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This clinic does not respect people from their own culture. Most of the comments here are written in broken English. The disrespect shown to patients who do not speak English well is quite clear. Almost nobody with broken English will complain to the College. They know that.
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flag | Submitted April 19, 2018