Ratings for Dr. Pearl C. Kwong
This office is horrible from the moment you walk in. The lack of cleanliness should have been my first clue, then you have the unfriendly staff, the place is dark, and did I mention dirty? Then I get back with Dr. Kwong and she wants to remove a freckle off my 5 yr olds leg to send for a biopsy.... like right then and there!!!! What??? You’re not cutting my kids leg and putting in stitches!! Then she got rude when I said I would “reschedule”. She wasn’t coming near my kid. We packed up and left. We will be going to a different dermatologist. One who isn’t crazy!
the surf and the doctor are so rude.. Whe you get in they don't even great you .The stuff at check out with that false lashes is rude. She don't even smile and is impolite .. No knowledge of her work..The doctor is rude the way she explain things to my daughter is like you won't see no miracle wight away lower your expectations your acne will stay worse its just getting better for a while but then it will get bad again!! Rudeness to the extreme and this being a pediatric doctor!!!
My son was treated with Accutane by Dr. Kwong. I was very upset when I was told by a friend about the coupons for Accutane where you can get it for $10 as opposed to several hundred dollars per month. She provided the coupon but we were in our third month already. Now we need a refill on epi duo but when we left after our 6 months check up it was call us if you need refills. I explained we only used one bottle and not the four refills available, just the expiration had run out on scrip, but now we need to go in. Thanks but no thanks, will save the $125. copay and go see pediatrician.
I have been going to Dr. Kwong for 6 years and she is THE BEST!! She treated my grandson for his acne using Acutane and I felt very confident with her helping us through that time. I had actually switched from another dermatologist to her before I would let them put him on Acutane. She totally researches anything and everything before she prescribes it and is so on the ball!! I would recommend her to anybody.
Technically the doctor did her job by diagnosing my daughter. However, she was probably the rudest doctor I have ever encountered. She did not speak one word to the patient during the entire visit. Yes, my daughter is a toddler, but we were at a pediatric office so Dr. Kwong should understand basic bedside manners.
I tried to bring in my child to see Dr. Kwong, but was not even able to get past the front desk! I gave the receptionist my insurance information when I made the appointment weeks before (we have Blue Cross Blue Shield). When I arrived to the appointment, I gave her my card. After waiting like 20 minutes she finally called me and asked me if I knew how my insurance worked. She said she was not able to pull it up on her computer (no other doctor we see seems to have this problem). She told me she could either try to call the insurance company, or I could give her my credit card to self-pay. I asked her to please try and call. She said, and I quote: "I can't call right now, I have this and that going on..." I said OK, please give me back my paperwork and ID's and we will be on our way. No apologies or any other comments from her, so I walked out the door with my children. I have never been to a Doctor's office where they refuse to call and verify your insurance. I will never go back!
This is the only dematologist in town that was able to solve my childs problem. I had seen 3 other doctors and they wanted prescribe "adult" medication to my 18 month old. Dr. Kwong identified the issue in 5 min and even gave me the medication for free (sample). The problem wnet away in a couple of days. She takes time to answer all your questions and can see how she can run late due to this. She is very polite and very honest. She was also the only Dermatologist on Nemours staff. I would recommend her to anyone with a child.
Dr. Pearl C. Kwong's Credentials
Accepting New Patients
- Univ Of Alberta, Fac Of Med, Edmonton, Alb, Canada (Grad. 1990)
Areas of Expertise
Awards & Recognitions
Publications & Research