Ratings for Dr. Justin Sebastian
I find Dr. Sebastian to be very nice and helpful. But the girl he has working at the front for him is sooooo rude. I had to phone there and she had me in tears, basically calling me a liar. I will now (because of her) go back to my family doctor and get a referral to a different Lung Specialist.
great doctor but the staff is useless, every time i call they never answer and then when they do she is rude. She refuses to call back to remind of appointments she said that this office does not have time to do that. Really this is a doctor office and its there job to make sure patients are taken care of isnt it. Pathetic I will not be returning there.
I was really pleased with the care I received from Dr. Sebastian while I was admitted to the Royal Alex. He was my preferred doctor and it was recommended I continue seeing a lung specialist after I was released. I chose Dr. Sebastian because he was right to the point but polite. This all changed at my final appointment with him. I went in to see him and was more or less told by him that I didn't need a specialist (which is fine) what I didn't appreciate was being accused that the only reason he can figure out for me getting so sick and ending up in the hospital was because he didn't believe that I was taking my puffers (I have asthma) Not only is this completely false since I had not only been taking my puffers but taking them way more than I should have been, and they were not working. I never said anything at the time as I was trying to process wether he actually called me a liar or not. I walked out of the hospital feeling completely deserted since when i went in for this appointment I was sick with a cold and cough and was afraid it was going to get worse. I was also told at a previous appointment that my asthma was not under control but he wanted to get me completely better before he addressed this issue. Something he never did. I ended up taking matters into my own hands and having my husband order one of his inhalers that is stronger than the one I was currently taking. I started this inhaler which seems to be helping no thanks to any doctor. I was pretty sick and when you look to a doctor for help and the security of your health only to be called a liar and more or less make you feel like your just "pretending" to be sick it doesn't give much faith in doctors. I should have gone with a specialist in a completely different office because all the doctors at this office proved to me in hospital and now out that they feel because they have a certificate on their wall they are better than others. Im sorry I dot lie when it comes to my health. Especially my lungs which are a main organs keeping me ALIVE! ....
Dr. Sebastian is an amazing Doctor. He takes all the time you need and Remembers everything from Previous appointments. My husband has been seeing him for years and is doing very well - which we attribute to the care he receives! The receptionist tries very hard but the desk is frequently empty so that would be average service - not to bad!
professional and kind reception, unlike the rest of the crabby ones i see working there, always nice to see that smile when walking in, Dr. Sebastian is a good overall doctor, has been very helpful with my problems, sometimes do need to wait to get into see him but i understand things happen that are out of the control of the office staff. keep up the good work
I have never been to such a poorly run office as this, the front staff is so busy on there cell phones or giggling that they might as well be in a daycare. When i tried to speak with this dr receptionist she was so rude and told me to sit and wait for my appointment, I left and do not plan on returning . Maybe he should think about getting properly trained staff.
Dr. Justin Sebastian's Credentials
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Awards & Recognitions
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