Ratings for Dr. Joel Cook
I have been seeing Dr. Cook for years. Even after moving from the Charleston area I still travel two hours to be seen my him for Mohs surgery. I just had surgery this past Thursday and he had to do repair. I went in thinking it would be like the previous times but had to actually go back 3 times until he got all the cancer on my nose. Then he had to do reconstructive surgery so I will be going back once a week for the next 5 weeks. It is a scary but Dr. Cook and his staff explained everything as it was happening. I have every confidence in Dr. Cook. Everyone I dealt with made me feel comfortable and cared for. I have recommended him to many others over the years and will continue to do so. The next weeks are concerning wondering if I will ever look the same but I know I am in the best of hands. Thank you Dr. Cook and staff for all you do.
I just had a MOHS procedure on my face - above my lip. Not fun. I was very pleased with Dr Cook - he was confident, communicative and extremely good at what he does. His staff were great and made me feel like I was in good hands. Advice to others - don't be afraid to ask for valium to help you through this. :)
I wish I had heeded the words of my mother and father who both indicated that this doctor wasn't very kind. He acted like a jerk, to be blunt. The first thing he asked me was "What kind of work do you do?" and before I could even answer him fully, "because you have really crappy insurance." Which he repeated a few more times after that. He didn't take the time to listen to any of my concerns, passed off everything I had to say with a wave of his hand, and really made me feel like I was wasting his time and that I simply didn't matter. After reading the reviews here, he's either writing them himself, or these people are related to him, OR it could just be that he only treats patients kindly if they have the "good" insurance. He has one particular nurse, Wanda, who was EXTREMELY kind and could see how he humiliated me, so she treated me with more compassion. When I can afford the "good" insurance, I surely won't be taking my business his way. I found him to be quite rude, callous, and uncaring, and obviously more concerned with the monetary payout than with taking care of people with any sort of genuine sincerity. Sorry I can't afford the "good" insurance, Dr., I'm doing the best I can right now. Just because you have qualms with insurance companies, you really shouldn't take it out on the patients.
I've had 3 Mohs surgeries done by Dr. Cook and have another coming up in 6 weeks. I've found him efficient, caring and amazingly talented. One of my basal cell cancers seemed small, but he said it was "nasty," with tentacles going deep and wide under the skin. I ended up having to have a flap done, lost half my eyebrow but the scar is barely noticeable. More recently, I had lip cancer, and he had to remove 2/3 of my lower lip. Reconstruction was complex and lengthy. Some friends wondered whether I should see a plastic surgeon, but I read up on surgical reconstruction for excisions such as mine, and Dr. Cook did what any plastic surgeon would have done -- but better, because skin cancer removal and reconstruction is his specialty. As with other patients, he also called the next day to check on me. Every time, there are people in the waiting room who have come from Georgia and all over SC to see him. Wonder why he graduated only #2 in his class? His twin brother was #1, and is doing the exact thing at Duke.
I went to him for over ten years. He seems to have lost his care and touch. He missed dianoused a bassal and squamouse cell for over a year. Luckly for me, an intern demanded a biopsy. It took Dr. Cook five times before he removed all the cancer and left me with a horrible scar.
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