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Rate Dr. Marc D. Rosenthal
Dr. Marc D. Rosenthal's Ratings
Dr. Rosenthal is a great doctor. I have been seeing him for three years. So when my son needed to go to an ENT I knew exaclty where to take him. Little did I know I would have so much trouble with his nurses/staff. They have been rude and inconsiderate with my son. They say they will have certian items ready in a few days and will never even do it. Phone calls after phone calls I have made them telling me it will be a few days. Well after two weeks of waiting to get my son's allergy medication I still do not have it. He will have to restart his treatment all over again. For a mother of a son who has panic attacks going to the doctor, this breaks my heart but there is nothing I can do. His staff does not care. I have never had a problem with Dr. Rosenthal but I believe he needs to replace his nurses/staff
The Doctor deservers a better staff. I have had to call them 3 times to remind them I was to have a follow up procedure or been referred to another doctor that his staff was supposed to make me an appointment. If I didn't call back I would still be waiting.
I made it crystal clear!! that I needed a follow up with Dr Rosenthal to be in Brentwood, no Columbia! I even mentioned it twice so they would be sure and get my appointment in Brentwood. I showed up and no one at the office in Brentwood. My appointment had been made in Columbia!! I never got a call the day before and I should have known to call and be sure I even had an appointment. Very disorganized, and can they not understand what I asked for!!!
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