Ratings for Dr. Robert L. Stephenson
Great staff (after making changes in the last couple of years) Rachel and her sister are terrific. Too bad they can't make up for the uncaring attitude of Dr. Stephenson who seems to want to be anywhere but in the examining room dealing with patients. Too long a list of complaints to go into; suffice to say that I finally changed doctors and couldn't be happier to go to someone who seems to care about the practice of medicine and his patients.
Dr. Stephenson suffers from hubris, believing he knows everything there is to know about medicine, and tolerates no questions. If you gently disagree with his pronouncements, he becomes irate and refuses to talk to you at all! Truly, interacting with him was like dealing with a six-year-old at times. Also, he thinks blood tests reveal all that is necessary and even though he was my doctor for four years, I cannot remember the last time he actually physically examined me. His nurse, Rachel, is an angel and even more admirable considering she works with a devil.
my family and I have been seeing Dr. Stephenson for over 5 years now... I've seen his staff change throughout this time. When we first became patients in 2007, we went in when needed(none of us have ever been fond of doctor visits). He has always been a great family doctor, his previous employees were another story... It seemed like he started fresh with a new staff. Best decision for that office! The nurse, front office, office manager are incredibly caring and personable. They have made my family and I comfortable and at ease whenever we call or have an appointment. We just LOVE THE ENTIRE STAFF. From the smart &easy going doctor, to the adorable multitasker of a nurse. The girls in front greet you with a smile and leave you laughing, this doctors office is one of a kind. We love being patients of Dr. Stephensons!
I am writing this on behalf of my mother. She's 89 and has been a patient of Dr. Stephenson for nine years. This whole time I have never liked this doctor, but my mother insisted he was okay. On the visits I've been there with her, he always made me feel like he didn't want me there. Very indifferent and insensitive to her problems. He even snapped at her once when she was trying to explain something. His new staff seems very incompetent. This is the second time we've had a problem getting a prescription renewed for her. They say they are sending it to the pharmacy, and it never gets there till the end of the day. She had to suffer through the weekend with a urinary infection and then again on Monday the whole day because they waited so long to fax it in. This is unacceptable. She won't be going back to this doctor.
Dr. Robert L. Stephenson's Credentials
Accepting New Patients
- University Of Cincinnati College Of Medicine (Grad. 1980)
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