Ratings for Dr. Mary Beth Luca
I was referred to your office from Dr. Winchester and with rave reviews from my daughter. I scheduled an appointment for new patient exam the first week of September. I called and made the appointment mid July for the earliest possible date. When you were out of town your flight was delayed and your staff called to cancel my appointment. I called back to reschedule and we played phone tag a couple of times. I called this evening to reschedule my new patient exam and was advised I’m not in your system by Chelsea and that the earliest new patient exam is May 2017. She said that I’m not in “your system” and I replied I wouldn’t be since I haven’t been seen yet. While we were discussing this she hung up. I called back and talked to Diane and was advised again that I’m not in your system and that you no longer accept new patients. It’s a shame that I would be treated in this manner. But I will look elsewhere for my care. Just want you to know of how your staff interacts with patients or would be potential patients.
I met with Dr. Luca several months ago. I had 2 visits and decided not to return since I found her rushed and she refused to listen to my concerns. Instead she did a procedure that was unnecessary and expensive. Unfortunately, I trusted that since she was the doctor she knew what she was doing. I realized I was wrong when the outcome of her work was a waste of time.
As another reviewer mentions, this doctor lacks all sense of compassion. "Bully" is probably the best way to describe this doctor's demeanor. Even if a physician is the most knowledgeable in their field, I will never return, seek advice or "care" from someone emotionally inept to do so.
Office staff totally ignored me after I signed in for my appointment. I was supposed to be a new patient. I was asked to have a seat after signing in at the front desk. So I took a seat right in front of the reception desk. I was never talked to again. I had completed my paperwork prior to my visit and was ready to go. Two other new patients came in after I did and one of them was taken back to see the physician while I was still waiting 35 minutes later.
Dr. Luca is very knowledgeable in her area of expertise. She rinks higher then other doctors in the columbus region. My only complaint is that she is not compationate with her clients and it showed after my last visit. I seen this also in the way she treats her employees. She repremanded a employee in front of me because she did not do something right. I think if you are going to say something to an employee that its best to handle the situation when the client is not present.
Dr. Mary Beth Luca's Credentials
Accepting New Patients
- University Of New England, College Of Osteo Medicine (Grad. 1991)
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
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