Ratings for Dr. Vidhyalakshmi Koka
I have no problems here Dr Koka is nice its just that she is busy. I do like a lot of the staff there she has a lot of back up doctors and nurses. The new guy Dr Paul Mitchell is so nice and great no matter where you go it will always take a long time to see a doctor , but thats the magic of insurance the weight game for any dr you go to will take time to be seen
Been going here for 4 years they did well when it was simple care ..sore throat..ear infections etc..but when my health got bad so did there treatment of me..staff is rude and lie about fixing there mistakes ..such as referrals to specialist and prescriptions..i have a cyst on my knee they sent me a refferal for irritable bowel syndrome ( which i do not have..its been over a month they still havent corrected the referral error although each time i call they either say they have no knowledge of my cyst or referral is fixed ..call again nothing...scared about my knee and cyst went to there urgent care was turned away they say i need mri on knee ..yet have not fixed referral error..ugh :(
This office is always busy and it's because they do great work. Our daughter had an infection and we saw the PA there Mike Kays and he not only knew exactly what to do for her but he even called the next day to see how she was doing. He was very complete and kind when explaining things to us and it made us feel cared for. Our family loves Dr. Koka and her staff!
Do not waste your time going to this doctor. I have switch to this doctor in January 2014 and since it has been a nightmare dealing with the staff. I have never seen or met the doctor, only a nurse practitioner who stands in for the doctor. It took 6 weeks for my medical records to be faxed to a referred doctor. My prescription was never updated leaving me without insulin for 10 days. The office manager constantly lies about faxing information to doctors and the pharmacy. I have been referred to every specialist doctor in Hemet to find nothing is wrong. After 7 months I have had enough of the level of rudeness and incompetence, I have decided to find a doctor that truly cares and returns your calls.
Nurse Jeff at Dr. Koka's office has demonstrated outstanding nursing skills and people skills. As an older female with chronic health problems, Jeff treated me with respect and kindness. Jeff demonstrated an attention to detail that I appreciated very much. Due to his diligence, my office visit with the doctor was productive. Since beginning to see Dr. Koka and her staff this year, my overall health has improved significantly. Jeff is a great asset to the office.
After being in many doctors' offices over my 58 years of living,I can say that Dr. Koka and her staff were very friendly, knowledgable and kind. Yes, I had to wait 45 minutes past my appointment time, but it was well worth the wait. I have a new doctor, who I know is going to help improve my health and quality of life. Thank-you.
Dr. Vidhyalakshmi Koka's Credentials
Accepting New Patients
- Eastern Virginia Medical School (Grad. 1994)
Areas of Expertise
Awards & Recognitions
Publications & Research