Ratings for Dr. Laura Senator
Dr. Laura Senator is an amazing doctor! She never makes you feel rushed and is very good with babies with complex issues. (She's sharp but also very compassionate) It's 2013 and I wish I could say the office staff has gotten better, but I will echo the statements by other reviewers here. The main receptionist/office manager that checks you in and answers the phone is awful! She's mean, very rude and does not show any respect to Pediahealth's patients or their families. Its a shame, since Dr. Senator is the polar opposite of her administrative staff. The billing company they use, is the same way. The will send nasty emails but will not give you an extension or direct dial number to follow up via phone. The billing company will also send a nasty letter threatening a collection agency on you, if your insurance company doesn't pay within 90 days. Due to the administrative staff and the billing company, I sadly must take my business to another pediatrician. We will miss Dr. Senator!
Best doctors and nurses ever in this practice. Worst office staff, so rude, and they hate kids. And the hours are terrible. The whole office closes for 2 hours at lunch everyday, and they always send the phones to answering service long before office hours are officially over. Its a testament to how great the doctors are that people put up with everything else.
Worlds best doctors. World worst office staff- consistently horrible, rude people. I called and asked for a callback from a nurse about my son's condition, and instead got a callback from the BILLING PERSON who browbeated me about my son's health before finally revealing she was not a nurse. It's too bad , because the doctors and nurses are fabulous.
Dr. Senator is absolutely wonderful. She is just what you would want in your pediatrican; kind, an excellent listener, non-judgemental, and extremely intellegent. You can tell that she has a passion for what she does and demonstrates true care and compassion. I am thrilled to have found her. I have the utmost confidence in her abilities. I only wish I could find someone like her for my open primary doctor.
This is the best doctor ever! She knows my son from birth. We are very conscious and concerned parents. We always try to find the best treatment for our son and need a wise advice showing us all options, their consequences and having the doctor on our side in OUR decision making process. SHE IS ALWAYS WITH US, sharing ALWAYS best possible option, SHE ALWAYS TAKES her TIME to explain and talk about our doubts and concerns, even if they seems to be stupid. Some time ago we had to decide for a procedure that we found out (in our research) to be traumatic for a child and that trauma would not prevail possible good outcomes. She accommodated everything for us, sent us to a specialists, so we could make our own decision of going against Board's recommendations! She respected it fully! If you are an involved parent YOU WILL NOT find a better doctor! My son LOVES her. I wish I could find a doctor for myself with such a tremendous up-to-date knowledge, respect to patients and his feelings.
Dr. Laura Senator's Credentials
Accepting New Patients
- Univ Of Rochester Sch Of Med & Dentistry, Rochester Ny 14642 (Grad. 1990)
Areas of Expertise
Awards & Recognitions
Publications & Research