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Ratings for Dr. Terri L. Baarstad

4
Staff
4
Punctuality
3
Helpfulness
2
Knowledge

I had a decent experience at the office in Springfield, however they wanted to do an awful lot of dental work on my teeth. All of my back molar fillings were replaced just 2-3 years ago there, but my new dentist in Portland says the work was poorly done. I already need to have all the fillings replaced again because they were leaking. They took before and after pictures to show me, and sure enough there were right. I spent a lot of money there, and now I get to have the work redone.

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Submitted April 22, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great experience, no pain. love her and the staff.

Was this rating useful? 1

flag | Submitted October 3, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great experience from arrival to leaving. Goodatmosphere in lobby, and friendly staff greetings. In chair experience was straight forward and she explains everything you need to know very well. Doesn't talk over my head and speaks clearly with confidence. Left me with the sense that she cared about me as her patient.

Was this rating useful? 1

flag | Submitted October 12, 2012

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

General dentistry. Looks at all teeth and health and prioritized most important needs. Works within budgets and listens. Work is superior. Kind and caring

Was this rating useful? 1

flag | Submitted October 12, 2012

4
Staff
2
Punctuality
3
Helpfulness
3
Knowledge

Terri Baarstad is sloppy, her dental assistants finish important procedures, fillings & crown were too high, ignored repeat requests to fix it until I sent her a formal e-mail. Crown impression had to be redone because of the sloppy first time it was taken where she left the office & had her assistant do it. All fillings were too high & when I told her I had jaw pain,the bite being wrong, please lower the fillings, she ground down my actual teeth!! instead of the fillings!! I insisted she fix the bite, she said I needed to see a specialist. She denigrated & degraded me, saying I'm too concerned w/ my teeth & became abusive & I got up to leave. She followed, shouting, "You got up in mid sentence? You have no interest in what I'm saying!" shouting in my face. I couldn't believe she could behave that way. I said I was never coming back. #15 tooth she filled has to be redone, she left decay, my insurance will only pay for 1 filling/tooth. I will have to pay myself for her messing up.

Was this rating useful? 1

Submitted December 26, 2011

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Dr. Terri L. Baarstad's Credentials


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